2019 Best Airlines
Discover the world's top-rated airlines in 2019
Not sure which airline to fly with on your next trip? The next time you visit an airline's website, check to see if it has earned KAYAK's coveted Best Airlines badge. Here are the year's best airlines according to airline reviews from travellers on KAYAK.
Best crew

Best crew

A friendly hello can go a long way. Here are the top airlines in Asia-Pacific for the category 'Best crew'.
1
ANA
91.3%
"The crew were friendly and attentive."
View deals
2
Japan Airlines
90.4%
"Courteous and helpful crew members."
View deals
3
Asiana Airlines
89.4%
"The staff was kind and courteous."
View deals
4
Korean Air
89.0%
"Polite and courteous crew."
View deals
5
EVA Air
88.6%
"The crew was very kind and attentive."
View deals
6
Singapore Airlines
88.3%
"The cabin crew are very helpful and friendly."
View deals
7
Bangkok Airways
87.7%
"Crew was extremely friendly and kind."
View deals
8
Air New Zealand
87.2%
"The most professional crew I've ever seen."
View deals
9
Thai Airways
85.2%
"The crew was very nice"
View deals
10
Qantas Airways
82.4%
"Thanks Qantas staff members. You all rock!"
View deals

ANA - No. 1 in Asia-Pacific

Based on the number and quality of airline reviews and ratings from 2018, ANA was identified as having routinely provided a superior experience to travellers in Asia-Pacific.
Overall rating
8.4 Excellent
Based on 836 reviews
Boarding
86%
Comfort
82%
Crew
87%
Entertainment
79%
Food
77%
Overall
84%
2019 Best Airlines

About KAYAK's Best Airlines

KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines are based on ratings from KAYAK users in 2018.
More on the methodology
Represent an airline?
Claim your airline badge