Discover the world's top-rated airlines in 2019
Not sure which airline to fly with on your next trip? The next time you visit an airline's website, check to see if it has earned KAYAK's coveted Best Airlines badge. Here are the year's best airlines according to airline reviews from travellers on KAYAK.
Best crew
A friendly hello can go a long way. Here are the top airlines in USA & Canada for the category 'Best crew'.
1
Alaska Airlines
87.9%
"The crew and staff are friendly, efficient and hard working professionals. Great ride!"
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2
Hawaiian Airlines
84.8%
"Crew was the best part of the trip! They were courteous, friendly, efficient & helpful! Always with a smile!"
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4
American Airlines
79.3%
"This was one of the best crews I've ever had on a flight. So helpful."
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5
United Airlines
78.4%
"The flight crew was welcoming and friendly throughout the flight. Even the pilot walked through the plane and chatted with the passengers prior to the flight."
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6
Air Canada
76.0%
"The crew was very friendly, helpful and had a very pleasant attitude."
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show all
Alaska Airlines - No. 1 in USA & Canada
Based on the number and quality of airline reviews and ratings from 2018, Alaska Airlines was identified as having routinely provided a superior experience to travellers in USA & Canada.
Overall rating
8.0 Excellent
Based on 9,464 reviews
Boarding
82%
Comfort
79%
Crew
85%
Entertainment
71%
Food
72%
Overall
80%
About KAYAK's Best Airlines
KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines are based on ratings from KAYAK users in 2018.
More on the methodology
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