2019 KAYAK Travel Awards data methodology
Best Hotels
Scores are calculated from ratings and reviews from travellers based on 6 categories:
- Best hotel
- Best resort
- Best B&Bs and inns
- Best Hostel
- Best budget hotel
- Best luxury hotel
In order to qualify for selection as best hotel in 2019 for a category, a hotel must have had a minimum of 50 new reviews published within 2018, with a minimum overall rating of 8.0 for the category.
For the Travel Awards website, a maximum of the 100 highest scoring hotels for each of the categories above were selected per country from each of the following regions: Europe, United States & Canada, Latin America, Middle East & Africa, Asia-Pacific.
Best Airlines
Scores are calculated from ratings and reviews from travellers based on 6 categories:
- Best airline (overall score)
- Best airline food
- Best airline boarding
- Best airline entertainment
- Best airline crew
- Best airline comfort
In order to qualify for selection as best airline in 2019 for a category, an airline must have had a minimum of 150 new reviews published within 2018 with a minimum overall rating of 6.1 for the category.
Best Airlines
Selected the 10 highest scoring airlines (Full Service* and Regional**) for each of the categories above in each of the following regions: Europe, United States & Canada, Latin America, Middle East & Africa, Asia-Pacific.
Best budget airlines
Selected the 10 highest scoring budget airlines (Low Cost***) for each of the categories above.
* Full-Service: A full-service airline is an airline that offers passengers traditional services such as in-flight entertainment, checked baggage, meals, beverages and amenities such as blankets and pillows in the price of the airline ticket. The seats traditionally have more recline than a low-cost airline as well as more leg room. Full-service airlines offer passengers the selection of economy or business class travel and on some flights. premium economy and first class. Full-service airlines are also traditionally the flag carriers for their countries.
** Regional: Regional airlines are airlines that operate regional aircraft to provide passenger air service to communities without sufficient demand to attract mainline service.
*** Low-cost: A low-cost carrier or low-cost airline (also known as no-frills, discount or budget carrier or airline, or LCC) is an airline without most of the traditional services provided in the fare, resulting in lower fares and fewer comforts.
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