Had a crying baby and a toddler behind me so it was difficult to get comfortable. Searing was tight even for a relatively small person like myself (5’8” 155). Fast flight but arrived so early the gate assigned was still occupied by another plane so we had to wait for about 20-25 minutes to get reassigned to a new gate and get over there.
I liked that the flight to Kosice was on time, the service was excellent and we arrived to Vienna early. The only thing I did not like, is that I had to pay for my suitcase $75. Bummer
The plane was so gross and dirty. Literally saw dust layering and flowing out the grey vents. Dust was all over the air vent knobs to the point where I took my sani wipe and cleaned them down so at least it wasn't blowing my my face. Also, I upgraded and paid for Wifi and it's always so spotty. I get we are in the air, but don't charge for it if it's not going to work. I expect so much more from United. They really are giving up.
Waited for our plane from HNL so we didn't miss connection. AMAZING Service for that, then really clean plane. Nice airline attendants.
We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.
I still prefer Delta, but Delta doesn’t fly to State College PA.
flights were on time, boarding was easy. maybe better snack selection, like mini kind bars?.
The flight from QRO to IAH had some turbulence on the way up and again a lot of turbulence when landing.
Two staff were rude, loud and burnt out I think. Two were friendly kind and helpful.
No real agent onsite helping you for missing luggage there. Not like the other airline next to UA desk, they have staff attending in their desk assisting answer/helping luggage issue, even after midnight.
Free food and drink! Got a late start due to mechanical problems w a luggage loader.
They had about 20-25 people overbooked. Including me. Why is this?? I was put on a flight to NC an hour later with a 4 hour layover. I was supposed to be home at 1045am instead i was home at 7:30pm. An extra day to pay for dog care.
Lost our luggage going to Spain. Missed our connecting flight returning to home
Flight was on time. The half sandwich offered doesn’t compare to the full meal offered by Egyptair. With BA there is no entertainment whilst on the Egyptair flight you get to choose form a range of movies and the flight map which I quite enjoy.
Horrible food and uncomfortable plane. One toilet was out of service.
Our first flight was cancelled. We later hear from London security that it is common for British airways. My wife’s return flight was delayed as well. Seems like there are operational issues with them. This makes me reconsider flying w them in the future.
It was a great experience. I did find that some menu options were not available, which was a bit surprising, but over all a wonderful experience.
It was a pathetic experience. Booked Hindu vegetarian meal and they served chicken. Inspite of telling them repeated times, the issue was not resolved.
Tv screen didn’t work asked twice and never got an answer. 10 1/2 hrs no entertainment screen
Sardine can layout in Business Class, where you spend the flight starin st your seat neighbors. nowhere to put a book or phone or anything. How an airline could buy a seat design with such a terrible layout is beyond reason! Clearly the people who bought this mess of a seat design weren’t frequent flyers. I’ve had better experiences on other carrier’s premium economy. Would not recommend. Expensive prices and terrible hard product!
