Had a crying baby and a toddler behind me so it was difficult to get comfortable. Searing was tight even for a relatively small person like myself (5’8” 155). Fast flight but arrived so early the gate assigned was still occupied by another plane so we had to wait for about 20-25 minutes to get reassigned to a new gate and get over there.
Service was great, we had bad departure and bad arrival due to weather, but that we cannot control. Hats off to the pilot!
The food for long haul was poor compared to Singapore airlines economy. Pasta plain with tomato sauce . Singapore airlines give me Hagen dash small ice cream cup it was great. The choices of dinner course Singapore air also much better The crew mostly friendly. The economy seat are as expected.
United airlines was top for my last trip in every way
Horrible; seating was atrocious - inadequate leg room and seat width tight even for a small individual. Profits shouldn’t be everything!
Checked my bag despite paid the seat upgrade and there was plenty of space available in the overhead bin.
I am not an electronic savy. I don't know how to maneuver the APPS for services. Why can't I just buy food without the apps.
We fly to Ecuador frequently. Checking in is usually a hassle because most United agents take some time before they can verify that my passport doesn't require a visa to Ecuador. This time the process was even longer due to the cyber attack. But she was really nice to us. So glad we brought plenty of snacks to supplement the 3 flights from SEA to GYE.
Absolute disaster. Rude, uncooperative staff. Staff ignores and pretends you don’t exist when you are asking them a question. Erroneous departure gate and baggage claim information. Equipment not working for purchase of drinks. Overly expensive baggage check-in fees. Overly crowded. Dirty airplane. Passengers coughing incessantly as if they were being gassed. Circled airport in flight several times and waited on the tarmac for 1.5 hours. The worst experience ever. Consider another industry. The travel industry is not for you.
Charging and entertainment didn't work. The meal was horrible. They only came by with the drink cart one time for the 8 hour flight. They did come by with water a couple times.
Our headphone plug is broken, we can not enjoy our entertainment, especially traveling with 5 year old who like to watch movie
It was good overall. Entertainment was ok, one of the TV screens had issue. Bit old plane but leg space was good. Overhead luggage had good space. The worst part was experience at Heathrow airport, it was total chaos.
CVG to London was a good flight . Thank god the plane was not full . Seating was tighter than any international I’ve taken . We arrived in London 10 minutes early. Had it not been for handicap assistance I would have missed my connection. Had it not been for the extra 10 minutes because we landed early I would have missed my flight . 3 hours and 10 minutes from plane to plane as they were boarding when I arrived . None of that is the fault of British Air but the understaffed and confided security at LHR. Because of this I will never use British Air again unless I don’t land in London . Not the airlines fault but I never want to miss a flight because of the blunder in London . The worst I’ve ever encountered in international travel . Sorry British Air but your home needs better management.
Flight was on time. Boarding process was tedious. Not much overhead cabin space. Seats very close (front to back). Uneventful trip just the same.
The Heathrow team was no prepared for the number of people who were coming through at that time of the morning, it seemed they were also experiencing shift change. The lines were incredibly long and moved at a snails pace. A airport rep walked by me, I presented my boarding pass to her and asked if she thought I would make the my flight If I stayed in the current lane. The look on her face told me I was not going to make my flight. She then whisked me to another lane, got me through the line and i ran to the gate and boarded my flight with only seconds to spare. It was a frustrating experience, which BA had nothing to do with. BUT after getting onto the airplane, the flight team was welcoming and I felt a huge sense of relief. Thank you to the BA flight team!!!
Food and entertainment non existent as we were only in the air 25 mins so totally understandable
One of the worse flights. Departure was delayed by an hour. Boarding was disorganized. It was freezing on the plane. The crew was not very helpful. One of the flight attendants was literally marinated in some awful perfume,. And the food was uneatable, both dinner and breakfast.
Our original flight booked in First Class was delayed to the point we would make our connection at DFW so AA rebooked us on an earlier flight in Coach. No mention of giving us credit for the difference in cabin class.
The boarding took about an hour the Flight was delayed about 40 minutes the seat, which I'd paid extra for was extremely cramped I will probably not fly with this airline again
A pretty decent flight. Pretty cramped in economy, but not as bad as some.
