Had a crying baby and a toddler behind me so it was difficult to get comfortable. Searing was tight even for a relatively small person like myself (5’8” 155). Fast flight but arrived so early the gate assigned was still occupied by another plane so we had to wait for about 20-25 minutes to get reassigned to a new gate and get over there.
The entertainment would not work. The comfort of the seats leaves something to be desired, pretty uncomfortable.
More water distribution throughout flight. Food quality poor and hot items delivered not hot on both attempts. Not United Standards
Fabulous! Plane was full a couple of months ahead of time and there were no seats available for purchase. Not the airlines fault but maybe they should offer more flights on that route! Thanks
Being stick waiting for gate at ORD cause me to almost miss my connecting flight…being deaf United made no no effort to keep me updated as I couldn’t hear the PA
Flight home lot's of room shame I never noticed that they ripped my suitcase and didn't notice it to I got toy destination and had to buy new set
Left late after one day delay. Even after we were called to board we stood in line for 30 minutes. Seemed disorganized.
United airlines could be one of the worst airlines to fly with
Crew did their best but the plane configuration is too tight if you're bigger than an average sardine. Controls for the entertainment system didn't all work. The aircraft hadn't been cleaned in awhile.
The plane was delayed ~ 40 minutes. Communication could have been better. The entertainment was poor. We were not offered headsets by the flight attendants. The arm rest pad did not work properly, thus, I could not select what I wanted to watch.
Flight was fine, food better than anticipated and flight attendants were helpful and friendly.
It would be great to have at least two choices for a food, instead of just plain pasta 😏
Once again I purchase a business class ticket and the seat is exactly the same as cattle class, the only difference being is that BA install a janky table over the middle seat so there is somewhere to place your complimentary drink, the tray table is just big enough for the small tray, so if you are not concerned about getting fed and watered on the plane or getting access to the BA lounge I would save your money and fly cattle, PS the cabin crew were exceptional in every way, shame about the equipment
Flight was delayed. Thankfully I wasn't in a rush. The airport experience (shops, amenities, ample restaurants, coffee shops, seats with charging) was very good) was very good as was the boarding which was orderly and organised. The flight was short so whilst there was no entertainment I thought that was ok especially in the age of smart phones and kindles. It would have been nice to have usbc charging supported at my seat but again it was a short flight so no drama. Overall a positive experience flying from London to Edinburgh with BA.
Flight delayed and we were forced to check our carryon bags which was huge inconvenience.
Flights were in time, everything was organized, food was really good!
Flight fine, only served water or blueberry juice option- tight fit forward- resting head on tray table difficult and especially if seat reclined in front of you and I’m only 5’2. Uncomfortable
A cattle car, but at least they didn't lose our luggage this time.
Terrible. The flight out from EWR to FCO was canceled last minute. I had to reschedule to fly out of JFK instead of Newark. It took an hour and a half to drive to JFK, and the line at the airport was multiple hours long. On the flight back from FCO to PHX, my connecting flight in London was missed due to a delayed departure from FCO. British Airways was not able to get us out of London until more than 24 hours later. During our trip, we found out that my wife's father was terminally ill in Illinois, and we tried frantically to get the flight back rerouted to ORD. She was put on standby and approved for standby, but when she got to the gate, she was denied the flight. When we got back to PHX, we found out that her luggage was not on our plane to PHX and was still in LHR. The bag was eventually recovered in ORD. My wife had another flight scheduled out of PHX to ORD the day after we were scheduled to arrive in PHX so that she could see her father before he died. That flight was missed, and not refunded. She had to schedule another flight put of PHX on Saturday, but by then her father already died. Everything about this experience was terrible.
We were seated in the rear of the plane. Buses arrived to take us to the terminal but there weren’t enough so we waited an hour to leave the plane.
