Boarding was mayhem. Late boarding by 15 minutes because of lack of staff (missing 1 flight attendant. We had to wait for an arrival of another plane before we could board). Flight was a little rough, but cannot blame on airlines.
I liked that the flight was nonstop from ORD to CIU for $200 round trip.
Smooth flight, especially take off and landing, and great crew on board. Really loved the stroopwaffles!
The seat and leg room was not good. The food and beverage service was good.
Food and flight attendents with positive dispositions and friendly behavior, more professional attitudes
The planes are so dirty! Food crumbs and finger print smudges, Dust over the vents and carpet stains. It’s disgusting.
Flight was great albeit the long line before the int’l immigration given the timing of the year.
Very friendly staff. The flight was on time. Need a bit heavy covers/blankets. It can get colder with a thin blanket.
Staff was generally seeming stressed out and was a bit rude and slow. Plane left late. Pilot was very well-spoken.
Had a crying baby and a toddler behind me so it was difficult to get comfortable. Searing was tight even for a relatively small person like myself (5’8” 155). Fast flight but arrived so early the gate assigned was still occupied by another plane so we had to wait for about 20-25 minutes to get reassigned to a new gate and get over there.
Bad. After 3 hours on tarmac, flight got cancelled. No assistance whatsoever from BA.
We had airport assistance which was good except at Heraklion it was very difficult to find any staff to ask where to go which proved stressful
Checking in process could use streamlining when it comes to all info required.not bad tho
More Indian vegetarian food options would have been better Availability of seat selection free of charge 72 hours before departure would be great
Staff and Pre boarding good. Boarding also good. Seats cramped no leg room Understand having to stay on board during change at Rio but being arranged to stay in seats for 2 hrs is unreasonable. No drinks or refreshments offered during this period - not even water, to rub it in - trays of drink passing us by on the way to economy plus and business class. On the second leg of flight was six hours before being offered drink/water.
We were bumped from our flight and were made to spend the night even though we made our reservation a few months ago. We had to completely change arrival plans which put a spanner in our works. The seats were too crowded together. An overweight man sitting next to me kept spilling over into my space and repeatedly touched my feet. The staff was great yet I felt sorry for them with so many people on the plane.
Dreadfully long wait for bags at Dublin coming off an already late flight.
The cabinet was clean and comfortable. However the seating selection process was not confusing. In the end three of us were seated separately.
I have noticed that the airlines, including this flight, pretend there is going to be turbulence, announce such, and say they can’t do beverage service. There is no turbulence and the seat belt light goes off 10 minutes before they ask for tray tables up and seat belts back on. They are just trying to spend less money and it’s quite transparent
Not that great. There were no entertainment screens, internet, or any way to track the flight path. The seats were fixed in order not to recline at all. The crew and the staff at the check-in counters were the only nice thing.
