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image/svg+xml 2020 Best Airlines

The Best Airlines of 2020

Here’s where you can discover the world's top-rated airlines of 2020. Not sure if a particular airline best fulfils the criteria that are important to you? Check https://www.kayak.sg/badges/airlines to see if the airline has earned KAYAK’s coveted Best Airlines badge.

Here are the year's best airlines according to airline reviews from travellers on KAYAK.

Discover the best airlines by location

Discover the best airlines by region and the best budget airlines worldwide and use the dropdown below to learn about the best airline by country.

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1 Malaysia Airlines

100.0 KAYAK Award Score

"The crew was very friendly and attentive"

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2 Asiana Airlines

95.7 KAYAK Award Score

"I really liked the food selection they provided in economy."

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3 Air New Zealand

87.6 KAYAK Award Score

"Skycouch in Economy was wonderful."

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4 Korean Air

83.0 KAYAK Award Score

"Staff upgraded me both ways to an emergency exit row with more leg room"

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5 EVA Air

80.8 KAYAK Award Score

"Nice flight with good crew service"

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About KAYAK's best airlines


KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines is based on ratings from KAYAK users in 2019.

More on the methodology

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image/svg+xml 2020 Best Airlines