So happy I flew with Singapore Airlines. The customer service is top notch. I am terrified of flying and the staff made me feel so at ease. Will only fly Singapore internationally moving forward.
Food could have been better. Too many passengers getting up and down all the time.
It was very good experience on board to Sydney with SQ.
It was an average flight. I would have expected more from this airline. Food, seats, service, etc was just average. I just give them some extra points for offering free WiFi on board with just a Krisflyer account.
Check in was easy through self-check-in kiosks just like domestic flights. Staff onboard were fantastic. Some "book the cook" good options weren't great, others really good. Entertainment options a bit limited to what I've experienced on Qantas. Overall a good flight though, especially for the price.
The food options and quality could use some more excitement and variety.
Overall, very good. The food was better than expected with the exception of the pork and potatoes dinner at the end of the flight. My family all selected that dish and did not set it. I tried a bite also and it was honestly terrible. Also, it would be helpful to know when the snacks in the back of the plane are available.
Everything was good except food , food choices was very less. Washrooms were closed.overall good experience.
Crews were very caring and polite. Washroom was surprisingly clean. Overall experience was good , only food choices was very limited. Thanks
Timing very good from sfo to Singapore and service was awesome and economy class seats are great overall very good experience thanks
Everything was great but the food portions and quality was awful
The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing
First time and very memorable, the finest flying experience ive ever had
I would never have been able to make the transfer in time without asking for a wheelchair
Very uncomfortable aircraft. No free entertainment or drinks. Food okay. Won't fly with them again.
Thay crew was so nice.Air hostess il ham was so nice.my mom was little scray with airplan turbulence she help us alot.
Very bad groud crew taking bags less than 7kg Bad food Old plane
The service was excellent. We flew coach on this leg of our trip and it was still very pleasant.
On this flight, about the last 2 hours the captain kept the cabin too hot. It appeared like the ac was off.
The entire crew was amazing. They went out of their way to make us enjoy a great travel experience.
Boarding uncomfortable. Stewardess said I would have to check my carry on as there was no room in the overhead bins. Another passenger helped me find a spot.
Any flight that lands safely is a good flight. However our leg from Helsinki was delayed 1 hour with no explanation. The delay would not allow us to make our connection to Cincinnati. I was informed by American Airlines that our Cincinnati flight was rescheduled for the following day. I immediately made a non refundable hotel reservation in Dallas. Upon exiting the plane at Dallas I was given a hotel voucher. Nice, but I can't get a refund on the hotel I booked. A little communication would have been helpful. Food on Finnair is below quality of Korean Air.
The cabin crew really looked like they wanted to be somewhere else. They weren't really interested in providing an attentive service to full fare paying passengers at all. However the Captiain's in flight announcements were relaxed and very entertaining.
Crew were professional and responsive. Food was mediocre and breakfast could do with revampinmg
Food was very ordinary for premium economy, very small portions.
i dont know WHY they call it business class. the seats are NOT significantly wider than economy seats, they just do not let the middle seats be beepked to give the illusion of more space between passengers. the seats do NOT recline any more than economy seats either. the only real difference is the full meal served to business (vs none for economy). I would rather have a wider, lie flat ACTUAL business class seat with no food for a 3 hr flight. this was pretty disappointing to say the least.
There wore nice leather like sits, in my opinion seats lay out bit tight . Crew was great they did averything possible to make averywone comfortable as possible, food was, think worst I ever head on flight, head chicken and yellow rice. Ice cream was a nic treat.
Our previous flight was delayed but they waited for us to board.
Flight was delayed, short time connection to next flight but we make it, service was good, worth to fly just to try thair on board blueberry juce. Eccelent communication with airline.
My American Airlines flight was deleted and you guys never let me know
Crew was not happy. Very uncomfortable seats. When person leans back in front of you the screen is too close to me. Food was awful.
Always having a good experience with Lufthansa. I prefer them over anyone else. Sometimes prices need to be more affordable. Munich airport is clean and good, services are available and it’s overall a good experience. I have been flying with Lufthansa for close to a decade and I hope many more to come.
Flight ride was good, crew members were great however they need to hire some better food caterer.
If I book through Lufthansa, I expect to fly on Lufthansa, not discover. Food was bad, plane was delayed. Will not be flying Lufthansa again.
Service was courteous and attentive. Sat in the exit row. In exchange for leg room I had people tripping over my feet to use it at a hallway from one aisle to the other, had no access to films viaa viewscreen and no underseat storage for medicines or other personal travel needs. Next time I am seated there, I will refuse the exit row.
There was more leg room than on the overseas flight, which was nice. Boarding was very well organized and the flight very comfortable.
I had handicap and pre board due to a recent broken arm, was made to find my own help placing carry on baggage in the storage above. My tv and entertainment unit did not work correctly, requested help and it took 30 minutes to get help, she did not fix it or come back to see if it was fixed. I went to her a second time and she did another reset, still did not fix.
They gave us free up grade to a roomier seat.
Not enough time between connecting flights. We had to run through the Frankfurt airport and nearly missed our flight to the US. Extremely tight seating in Economy. No room and I'm not a large person. Please prevent any seats from reclining so my kneecaps are not destroyed again. Entertainment system touch screen did not recognize inputs. Seemed to be a problem for many. Crew were very nice and the food was not bad.
The seats were extremely uncomfortable. I spent €25 on internet and never gained access to it. A flight attendant told me she would file a complaint/report on my behalf but it put me in a very difficult situation.
It was a short flight but everything was great! I would fly with British Airways again.
Flight was great (only a short hop from London to Dublin). Wi-Fi available on board(around 2 euros), power sockets, complimentary water and biscuit. Landin/ takeoff all went without a flaw.
Good crew and on time but old plane and poor breakfast
I never made this flight but the staff helped to get me rebooked (see previous review)
The A350 is a great plane but BA's seating was incredibly tight (eg compared to the same plane as flown by BA's partner Finnair) and with a middle seat it was very claustrophobic
Pretty disappointing. Paid for business class. It was burning up the entire flight. For a 7 hr flight, after the first few hrs. The crew disappeared. Poor service.
Tv screen didn’t work asked twice and never got an answer. 10 1/2 hrs no entertainment screen
These 777 planes really shouldn’t have 3-4-3 seats in economy. Very little leg room and the aisles were tiny. It was very uncomfortable for a 7 hour flight. (These same planes used to be 3-3-3 for seats until 2018).
Flight was delayed hours which caused us to miss our connection and lose a day of vacation. CHS staff was great.
Boarding at London was poorly done. We really enjoyed both flights with amazing crews. Looking forward for next flights