Very uncomfortable aircraft. No free entertainment or drinks. Food okay. Won't fly with them again.
Thay crew was so nice.Air hostess il ham was so nice.my mom was little scray with airplan turbulence she help us alot.
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
Very bad groud crew taking bags less than 7kg Bad food Old plane
On this flight, about the last 2 hours the captain kept the cabin too hot. It appeared like the ac was off.
The entire crew was amazing. They went out of their way to make us enjoy a great travel experience.
We had to deboard using stairs. Why didnt you have the aero-bridge?
Some Crew were distinguishably fake in their interactions with passengers.
Flight attendants were great. Comfort of seat and lie down bed pretty good. Food was very mediocre. Wine was good (red French wine) although I should have taken advantage of having more! :-) it was too late on the flight From znz—I was tired…then too early from Dubai. Woman sitting behind me dropped a full bag of garbage on my head while I was sleeping…orange peels, wet partially eaten food and very smelly food garbage which I literally had to pick out of my hair, off my face and away from my pillow. Not the airlines fault but still a very unpleasant experience.
Airline did not have enough vegetarian meals for all guests, and crew were not adequately trained to handle this.
So happy I flew with Singapore Airlines. The customer service is top notch. I am terrified of flying and the staff made me feel so at ease. Will only fly Singapore internationally moving forward.
Food could have been better. Too many passengers getting up and down all the time.
It was very good experience on board to Sydney with SQ.
The food options and quality could use some more excitement and variety.
Everything was good except food , food choices was very less. Washrooms were closed.overall good experience.
Timing very good from sfo to Singapore and service was awesome and economy class seats are great overall very good experience thanks
Food option Hindu veg to Hindu non veg request was unheard
The crew and their service was top notch, but the plane itself seemed to be on the older side and worn out. Also, the food could’ve been better. 9 out of 10.
Fantastic patience when one of the passengers behind me was an absolute horrible, horrible person and the girls just kept smiling and doing their job with patience and kindness. Well, done to the crew.
On time, friendly staff and decent food. Would definitely recommend.
Boarding uncomfortable. Stewardess said I would have to check my carry on as there was no room in the overhead bins. Another passenger helped me find a spot.
Any flight that lands safely is a good flight. However our leg from Helsinki was delayed 1 hour with no explanation. The delay would not allow us to make our connection to Cincinnati. I was informed by American Airlines that our Cincinnati flight was rescheduled for the following day. I immediately made a non refundable hotel reservation in Dallas. Upon exiting the plane at Dallas I was given a hotel voucher. Nice, but I can't get a refund on the hotel I booked. A little communication would have been helpful. Food on Finnair is below quality of Korean Air.
The cabin crew really looked like they wanted to be somewhere else. They weren't really interested in providing an attentive service to full fare paying passengers at all. However the Captiain's in flight announcements were relaxed and very entertaining.
Crew were professional and responsive. Food was mediocre and breakfast could do with revampinmg
Food was very ordinary for premium economy, very small portions.
i dont know WHY they call it business class. the seats are NOT significantly wider than economy seats, they just do not let the middle seats be beepked to give the illusion of more space between passengers. the seats do NOT recline any more than economy seats either. the only real difference is the full meal served to business (vs none for economy). I would rather have a wider, lie flat ACTUAL business class seat with no food for a 3 hr flight. this was pretty disappointing to say the least.
There wore nice leather like sits, in my opinion seats lay out bit tight . Crew was great they did averything possible to make averywone comfortable as possible, food was, think worst I ever head on flight, head chicken and yellow rice. Ice cream was a nic treat.
Our previous flight was delayed but they waited for us to board.
Flight was delayed, short time connection to next flight but we make it, service was good, worth to fly just to try thair on board blueberry juce. Eccelent communication with airline.
My American Airlines flight was deleted and you guys never let me know
Crew was not happy. Very uncomfortable seats. When person leans back in front of you the screen is too close to me. Food was awful.
Always having a good experience with Lufthansa. I prefer them over anyone else. Sometimes prices need to be more affordable. Munich airport is clean and good, services are available and it’s overall a good experience. I have been flying with Lufthansa for close to a decade and I hope many more to come.
Flight ride was good, crew members were great however they need to hire some better food caterer.
If I book through Lufthansa, I expect to fly on Lufthansa, not discover. Food was bad, plane was delayed. Will not be flying Lufthansa again.
I had handicap and pre board due to a recent broken arm, was made to find my own help placing carry on baggage in the storage above. My tv and entertainment unit did not work correctly, requested help and it took 30 minutes to get help, she did not fix it or come back to see if it was fixed. I went to her a second time and she did another reset, still did not fix.
Not enough time between connecting flights. We had to run through the Frankfurt airport and nearly missed our flight to the US. Extremely tight seating in Economy. No room and I'm not a large person. Please prevent any seats from reclining so my kneecaps are not destroyed again. Entertainment system touch screen did not recognize inputs. Seemed to be a problem for many. Crew were very nice and the food was not bad.
I was charged for one of my luggage twice, when I was not supposed to be charged for it
The seats were extremely uncomfortable. I spent €25 on internet and never gained access to it. A flight attendant told me she would file a complaint/report on my behalf but it put me in a very difficult situation.
Lufthansa give one a safe and seamless experience from check-in to baggage pickup
The food was straight up bad not gonna lie, seats are uncomfortable so I had to re-adjust my self most of the time, delayed our arrival time by alot.
I never made this flight but the staff helped to get me rebooked (see previous review)
The seat was very uncomfortable. It helped to use the foot rest. Could not sleep because of the seat.
The A350 is a great plane but BA's seating was incredibly tight (eg compared to the same plane as flown by BA's partner Finnair) and with a middle seat it was very claustrophobic
Bathroom was out of service. Had to pay for everything
Flight fine, only served water or blueberry juice option- tight fit forward- resting head on tray table difficult and especially if seat reclined in front of you and I’m only 5’2. Uncomfortable
The flight was not too long, so entertainment and food were not applicable, but the crew was really nice and kind. The flights left 30 minutes late but either made up the lost time or it was calculated into the flight time, which was very important for people who connected to another flight at that huge airport.
Flight was delayed hours which caused us to miss our connection and lose a day of vacation. CHS staff was great.
Boarding at London was poorly done. We really enjoyed both flights with amazing crews. Looking forward for next flights
Pilots seemed fine but one stewardess seemed crabby, but it was tolerable just didn't seem to be projecting a service attitude. I understand we all have those days. Return flight on 8/8/24 noticeable better / normal.
Qatar was good! However British airways lost my bags and still looking for them . Horrible experience there! Also because flights got delayed, there wasn’t enough time in london
