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We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane

More leg room or a bed hahaha but in all was one of the best flys I been on

Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment

Excellent staff! Flights were delayed due to technical issues after everyone was boarded and we sat in the flight for almost 2 hours before taking off. Not enough vegetarian food was available despite pre-ordering. The staff did an exceptional job dealing with both the problems neither of their making.

Better entertainment; the lack of it made the very long flight even longer

Surprised how empty comfortable seats in economy were not offered by crew to tall passengers. Felt like courtesy hall mark of emirates is changing. We were told in order to get those seats we have to pay $210. Not the emirates I know from past travels.

Food service must be faster and make vegetarian food in good quality

I didn't travel from the start I changed my ticket long time ago

Emirates is still my favorite airline. The good, entertainment, crew, and value are excellent. Unfortunately, the flight was delayed taking off and arriving - which caused me to lose my ground transportation plan. While delays happen, more communication about the delays would be helpful.

First Class on A380 was an incredible experience with a group of very attentive crew. The only flaw of this flight was the boarding process at Concourse C of DXB where no one was managing the queue. I was at Zone A but arrived when they were already boarding Zone C & D. There was no separate gate for Zone A & B to go through.

Everything was good ,except the entertainment screen froses for hall way

Excellent service. Made United 's business class look like a cattle car

Seats were in disrepair. Seat back pockets were all broken. Seats recline very far, which is comfortable for occupant, but confining for person behind.

The flight and crew members was excellent. The food was nice too. Over all service and time is commendable.

The flight attendants were very attentive and recognized that I had a very short layover for my connecting flight. The head flight attendant went out of his way to find out my connecting gate and ensure that I expedited the aircraft quickly.

You need to weight all bags together because we were 2 and we allowed 4 bags plus hand carry and personal items. We trying to saved bag like we put our stuff in 3 bags so we don’t have to carry more bags and airline also save space time less bags less work. We had only 1.6 kg over and we requested crew he said it’s airline policy that you need separate bag that’s ruined our mod and carry that suit in our hand in plastic bag he didn’t understand that we have less bags that make sense if we brought over luggage then it’s problem. I think if you guys change your policy and weight all together that will be good

Unfortunately internet was down and they couldn’t fix it in a time I needed it so urgent to stay in touch with work

I did not like the quality of the food and there was no snacks offered between meals.

Temperature in plane in both segments was warm. Otherwise, great experience

Was not good experience going to Houston from Istanbul, had to wait about an hour and a half to just takeoff. Disappointed in that part.

The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that

This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.

The seat was like there is no leg space....there were no proper option for food in the airline. It seemed like the airline was at brink of bankruptcy. The crew was helpful except for a few.

In never flown this flight, because my flight coning from Barcelona was delayed.

Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.

1st of all on February 27th Abu Dhabi to Delhi flight the seat wasn't comfortable at all, coming back the Lounge at Abu Dhabi didn't have anything. Than the Food in the flight

1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.

Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience.

Crew were very polite and quicker in service. Excellent cooling, comfortable seats and tasty food served

The staff was very nice and polite but it was very very hot and no ways to have some fresh air. It would be nice to have more time to sleep since it was a night flight

Flight was an hour+ late leaving Munich. We even missed a rescheduled flight from Chicago to Kansas City. Lufthansa was responsive in providing motel and meals.

Did not happen. Cancelled and rebooked on flight to Frankfurt and then to Berlin. Lost luggage at Frankfurt change.

Did not fly HOU to SAT as flight was cancelled.

For this long of a flight one would expect some more service, like a snack, entertainment or reclining seats

The plane was crowded, seats narrow, legroom practically nonexistent. The entertainment feature didn't work for my row and nobody was able to/interested in trying to fix it. This was a direct contrast to a very comfortable Lufthansa flight I'd taken from RDU to Frankfurt about a week earlier.

I was expecting better from Lufthansa. I’ll think twice before I book Lufthansa again. This trip was the worst ever… in my 70 years of traveling.

Delayed flight with no explanations; poorly managed gate and boarding process.

Before the flight I received an email from LH that our seat were changed to other comparable seats. At boarding however we found our reassigned “comparable” seats were directly by the toilet. They sure were no “comparable “ seats and we were quite disappointed!

It was excellent. I upgraded from premium economy to business and it was totally worth it. We were on a 747 and I sat upstairs and enjoyed the privacy. The crew was incredible especially the woman who had been working with you all for 30 years.she was absolutely spectacular as was her cabin. The food was delicious. I would just serve bread with the meal. Don’t take it away!

Wonderful I upgraded from premium economy to business and it was totally worth it. The crew was fantastic. Very attentive positive. They made me feel right at home. We were on a 747 business class second story seat and it was fantastic.

British Airways canceled my flight and I had to fly on Lufthansa the next day. What a garbage airline 🗑️

Flight was on time. Boarding process was tedious. Not much overhead cabin space. Seats very close (front to back). Uneventful trip just the same.

Once again I purchase a business class ticket and the seat is exactly the same as cattle class, the only difference being is that BA install a janky table over the middle seat so there is somewhere to place your complimentary drink, the tray table is just big enough for the small tray, so if you are not concerned about getting fed and watered on the plane or getting access to the BA lounge I would save your money and fly cattle, PS the cabin crew were exceptional in every way, shame about the equipment

British Airways is fantastic. I am low-vision and they were so helpful and accommodating. The food was all surprisingly delicious. That was an unexpected treat. The best of everything though was how helpful and friendly the service team was.

They canceleld the flight and i found out only hours before the flight

Flight was delayed hours which caused us to miss our connection and lose a day of vacation. CHS staff was great.

The team/crew were excellent. The USB ports were not working/broken, I tried multiple ports and also asked a staff member to check other ports on the flight, she confirmed they were not working!

Was delayed for checks after evidence of bird strike, good call

I mentioned in advance that I am gluten free, however, they did not have any options on the plane for me. That was disappointing. Otherwise, the flight was totally fine.

It was good but my seat was terrible for a long trip, too small