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Not great , just ok . I expected better food but it did not deliver . Flight staff was ok . The guy at the drop off bag counter was the only saving grace in this whole trip . He was pleasant, friendly and very helpful . You couldn’t ask for a better assistance from him .

There was 2 hours delay before boarding and 2 hours delay after boarding while waiting in the plane

A disaster. Air France is a real joke. They overcharge us customers for absolutely nothing. Service was very poor, food was mediocre, entertainment non existent, etc. We paid thousands of dollars for our business class tickets and then we were told in Paris we could not access its lounge. Really Air France ? Congratulations on irritating your customers to the sky high level and ensuring we will do everything in our power to discourage others to travel with you.

They again did not offer any functioning WiFi in the transatlantic crossing.

Flight was late over a hour just like the first one. WiFi was down.

I paid 3 this and dollars for two tickets. No food, minimum drink, confused service and very uncomfortable sear. There was zero difference between busy ness and tourist class. I received a pathetic apology

My only issue was my meal was inedible except for the sides.

The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.

Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.

Generally good. The crew is excellent. The food could be better.

Checked my bag despite paid the seat upgrade and there was plenty of space available in the overhead bin.

We flew SEA -Houston-Panama-GYE round trip. The connections were torturing because we had to sleep over in Seattle to board the early morning flight and froze for 11 hours in Hoston for the return flight to SEA. Not United's problem, just the inconvenience of numerous transits. Restaurants and fast foods were closed and all we got was a cookie/coffee for each flight. Finally we waited for a long time for our baggage at carousel 9 as informed by the APP and all reliable sources. Suddenly some fellow passengers found out that our bags showed up on carousal 8.

The Cree was BEYOND AMAZING. They were, by far, THE BEST CREW I had the pleasure of flying with. They catered to my every need, beyond friendly, and upheld the highest level of professionalism that is of Lufthansa Airlines.

This was a short flight with no food. The attendants were great but the comfort was poor: just to cramped. The flight from Denver to Frankfort was excellent! Seating was roomier, food was good, service was good. This was a great experience.

The plane used to go to Chicago was a bit outdated and needed a refresh

I would’ve liked to have made that flight so I didn’t have to go to Munich and have a 24 hour travel day

Horrible! I paid for a straight flight from Chicago to London. A week before trip it changed and now I had a connecting flight. Our flight was delayed an hour and a half because our flight crew was still flying in from CA. Forty passengers ran from one plane to the next. The next United Airlines flight was delayed two to three hours because of mechanical difficulties. They had to ready another plane which took time. I missed my scheduled excursion in London. 😢

The check-in and passport submission was complicated and repetitive, due to the poor communication between Air Canada and United. There should have been a single set of instructions and a single questionnaire that provided the data for both airlines.

Great, my mom's flight was cancelled last min and the next day was my wedding day. The customer service and the desk at the airport did everything possible to get my mom on the soonest flight and she could make it to my wedding. Thank you

Flight was delayed for an hour and it caused a chain reaction to our connecting flight although we made it but we had to rush and run !!!! To top it off, all our luggages were DELAYED!!!!

Flight attendant kept banging her cart into my aisle seat. Hard. Couldn’t lean seat back. Should be warned of limitations when booking seat

Economy extremely cramped. Dinner was not good. Breakfast was quite good. Crew was excellent.

I was disappointed with the quality of the food for an international flight also I wasn't given a toiletry bag which is customary in international flights.

Brand new plane and excellent customer service, also on time departure and arrival at LHR.

The trip from Portland to Italy was great. However, the trip from Italy back to Portland was terrible. We started off leaving an hour late from Pisa to Heathrow, which then made it too late to reach our connecting flight. We were instructed by a flight attendant that we needed to go to "anyone of their colleagues" and we would need to change our connecting flight. Once we finally found someone from BA and stood in the long line of other passengers. Someone from BA came up to us while in line and asked if we were re-booking due to a delay coming into Heathrow. We told them we were, and she asked if we even checked to see if they already re-booked us. Nope, didn't know they would do that, so yes, they did in fact re-book us to a flight that would leave in 45 minutes, and we didn't have a boarding pass. "no problem just go through security and tell them you don't have a boarding pass" - It doesn't work that way. No one including security knew what to do. They kept sending us all over the place to people that didn't know what to do. Finally made it through security (after 30 minutes of everyone trying to figure out what to do with us). BA put us on a flight with Delta so we had to go to Delta to get our boarding pass. Flight was already closed, so Delta said "you need to go back to BA". Waited in line for 30 minutes due to only 2 people trying to help everyone. She got us out on a new flight that left the next day, with a connecting flight to Seattle. They put us up in a hotel that was obviously run down with a lot of passengers from BA. They told us to come down and get dinner - sent to a buffet and told we had to sit in the back of the restaurant. The buffet was not good. However, we hadn't eaten all day, so we were both starving. They had a vat of a meat sauce that said "chicken sauce". I started eating it (on tope of the rice they had) and just about chocked on a chicken bone and then found several other chicken bone slivers. The other dish said "chicken curry" tried that instead and there were whole large bay leaves that I didn't see (because it was dark in the back of the restaurant) and got one caught in my throat. Frozen mixed vegetables that said "fresh steamed vegetables" nope. Got to the airport early the next morning so we could make sure there were no issues. Flew out from Heathrow to Seattle (crew was great) landed in Seattle 20 minutes early, but couldn't get off the plane for 1/2 hour. Our connecting flight was in 2 hours. Got off the plane, and it took 1 1/2 hours to get our luggage. After 30 minutes, I went to BA's customer service desk to see if she could help. Her response was "it's not really my issue" after 3 passengers told her to make it her issue and find out what was going on, the luggage stared coming out. Needless to say, we missed the connecting flight again! BA had rebooked us with Alaska for our connecting flight. So glad they did, because Alaska was fantastic! The rebooking process was much easier and they made sure we got out of Seattle that day so we could get home. All in all, I will never fly British Airways again.

The mushroom rigatoni was very flavorful & made me happy. The flight team was accommodating and friendly & I look forward to using BA again in the future.

Lost luggage l try contact the airline no answer FILE REFERENCE# CHQBA10196/14 SEP24/ 1043 YEE JAMES FLIGHT/DATE - BA202/13SEP/BA666/14SEP NUMBER OF BAG - 1 TICKET NUMBER- BA219096982 COLOR/ TYPE - BLACK DUFFEL/ SPORT BAG TAG NUMBER - BA401690/

Berlin airport one of the most inefficient we have ever encountered. We are in our 70’s and we were on our feet 1.5 hours and traveled 4800 steps )2 miles) just to get to our remote gate and security detours.thank god we were there 3 hours before our flight

Staff member at boarding gate was rude, and more than once!

Very helpful. Just sorry that my flight required connecting with British Airways.