Boarding, seats, entertainment and service were all great. Food was great except for the fact that there were too many sweet items.
Poor flight aircraft very old Crew was friendly 1 person though
Flight was on time. Seats (economy) were very comfortable and food was excellent. The bad thing was that after landing it took an hour to reach arrivals. We had to wait 15mins to get off the plane and then had to board a bus which moved very slowly and took almost 30 minutes.
Amazing and great experience, crew was available and took great care of my parents. Food was nice and so was the service. Aircraft from Dubai to Mumbai was not so great and was a big showdown of the aircraft service
On this flight, about the last 2 hours the captain kept the cabin too hot. It appeared like the ac was off.
Emirates is always a pleasure to travel on. From the spectacular First and Business Class configurations of your big A380 and 777, to the Bar Lounge to, of course, your impecable on board flight attendance and their iconic uniform, now also even available for young girls. All the destinations that Emirates offers makes it an airline of choice many a time.
Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?
We had to deboard using stairs. Why didnt you have the aero-bridge?
Better boarding process at Hyderabad airport Better time management by air hostesses in providing the meals
We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane
Aircraft was spacious compared to American Airlines, food was great, entertainment was much better with a wide variety of options, and the crew was very polite.
Did not like anything. Seats were crammed, leg space was minimal and food was terrible. This was the first time traveling overseas in American Airlines and was the worst experience ever. Have learned a lesson to never travel in American Airlines.
Seat experience average as they use old 777 for must flights despite full load. Qr fares are higher than other airlines for same routes so they should at least upgrade the planes . Food is average and same dishes for months on most routes I travelled at least - the Arabian rice dish “Maqboos” on every flight for months - I am sure there are other food Arabian dishes ?? It’s become boring ! Crew is always good which makes up for these things but hey confirm us what we need
Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining
Boston to Doha was great but Doha to Dhaka was the worst experience.
Doha airport is huge , takes long time to reach gate .
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.
Besides the flight cancellation, everything else was prefect. Kudos to Malaysian Airlines.
Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
3 hours delay to start with and then food was terrible.
Absolutely horrible experience. It's an overnight flight for over 5 hours and business class does not have beds!!!!! I had a slightly bigger than economy class seat that was broken and not even reclining correctly. I should get a refund for this flight as they changed the aircraft to a small one and that is not what I paid the business class price for!
My flight has been changed twice so far. Disappointed with Turkish!
The flight was delayed both legs of the journey. The seats were cramped.
Good food and wine. Some of the Guy who are in charge to board Passengers on the plane couldn’t use the word “Please” to direct them drop their hand luggage to be loaded on Plane bcos he said the inside storage may not have enough room for all.
You need to weight all bags together because we were 2 and we allowed 4 bags plus hand carry and personal items. We trying to saved bag like we put our stuff in 3 bags so we don’t have to carry more bags and airline also save space time less bags less work. We had only 1.6 kg over and we requested crew he said it’s airline policy that you need separate bag that’s ruined our mod and carry that suit in our hand in plastic bag he didn’t understand that we have less bags that make sense if we brought over luggage then it’s problem. I think if you guys change your policy and weight all together that will be good
Turkish airlines always is an excellent airline, bottle water, comfort kits were provided. Decent food on board, friendly staffs.
Boarding at Istanbul airport is pretty good. The seats on the A319 are easily the smallest and tightest I’ve ever flown. I’m 1,82m and knees firmly against seat in front of me, as upright in seat as I could get. Very uncomfortable
Definitely not a fan of Turkish Airlines, their seats are very uncomfortable. Felt very cramped up. Food was very poor in quality too, very little to drink during service.
Boarding via busess, like low cost airline. In their domestic hub. Insane!
Delay in off-boarding due to customs at SFO... pilot announcement should have come earlier so passengers don't clog aisles.
Better good than most, if not all European airlines. If you’re stuck in an economy seat anyways, China Eastern is a good choice because of shorter flight time, being able to overfly Russia
The temperature of the plane cabin is too hot. Sweat and uncomfortable. Also my food tray was broken down drinks fall off
Reasonable. What they offer during the flight is not great, but the crew is polite and try to compensate it.
Price is the main attraction. Staff is OK but difficult to communicate with them due to general lack of English. Food is truly abysmal, the main courses (4) were barely edible. The choices for breakfast served at 5:30 am prior to landing at Gatwick airport were Spaghetti Bolognese or seafood fried rice. Choices offered for all 4 mains were either something rice or noodles. Shanghai airport layover is much too long in a very poorly serviced airport. We were unable to use WiFi; private lounges required cash only payment with no ATM or cash exchange open.
I was surprised and appreciate that they actually served a hot meal on such a short, early morning flight. The check in and boarding was hassle free and most of all my Alliance Status / Code Share was recognized and the revelant courtesy was extended; other than some needed attention to detail concerning the cleanliness of the cabin, and some unnecessary aggressive wording their safety briefing, it was an overall pleasant flight, and I would certainly fly with them again.
Flight was delayed for more than 3 hours, food was mediocre, seat didn’t recline
Lost Baggage - very frustrated…learned that bag was never put on plane.
I think it’s time that somebody set a standard for the temperature in the cabins. I would rather it be colder than anybody that wants to have a blanket have a blanket to keep it so warm at times is unbearable and quite uncomfortable. That’s the only thing I would add.
For the price we paid, I couldn’t complain. Was good value for money. Service was excellent but food was mediocre. Crew were excellent and spoke English. You will never go hungry. The food was ample but was mediocre. Entertainment limited and wifi doesn’t all allow you to access some social media. The best part was comfortable seats and bed (business class) with a screen to close out the rest of the cabin.
Pathetic service by underpriced, please call me back at the earliest
There is more space in this economy seat. It felt like a better layout, not so cramped.
Extremely tight connection in Frankfurt. Tickets with one hour layover are not realistic even with first flight being on time. Just barely made it and ran most of the way. 😬
Delayed take off but I think they waited for passengers.
The plane was 3 hours late. What more can I say?!.. This, plus my horrendous experience of the second leg of my trip in where the plane had to be boarded (off and on) without escalators.. but not-covered outside regular steps…!! No… this is my last flight with Lufthansa!! Never again!
The staff was not at pleasant as those on the first leg of our trip.
Upgraded to business class and it was worth every dollar! The connection in Denver was way too tight time wise and going through customs there plus re-visiting security screen again caused me to miss my connecting flight. KAYAK should not allow that tight of connection on international flights.
Wonderful I upgraded from premium economy to business and it was totally worth it. The crew was fantastic. Very attentive positive. They made me feel right at home. We were on a 747 business class second story seat and it was fantastic.
Crew was excellent. Sat us together after the airline changed our seats. This was the smaller plane/shorter flight so no entertainment or food.
Boarding was one hour late. Gate notification was incorrect (notification said gate 17, actual was gate 14). Took shuttle bus to board the plane. Late arrival of plane at Turin impacted travel arrangements to the event.
