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Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees

The plane was clean and well maintained the crew members were professionals and friendly and the food was good

Seat 💺 was all the way on last row. Food was okay .

Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.

Ticket price is competitive, flight time is punctual, aircraft cabin is clean, food is average. Can improve on serving system of meals on a A380 airbus. I had only 15 min to eat my meal. There are lots of people to serve & took a while for food to make it down to my row.

Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.

Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?

Airline did not have enough vegetarian meals for all guests, and crew were not adequately trained to handle this.

We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane

Worst trip ever from the beginning to the end I will never travel with that airline again. I made a big mistake by not going with my regular schedule flight with Qatar airline. Even underpriced cheat me of my 134 dollars I paid for special seats and they kept my money and didn't pay the airline for the seats for me.

Did not like anything. Seats were crammed, leg space was minimal and food was terrible. This was the first time traveling overseas in American Airlines and was the worst experience ever. Have learned a lesson to never travel in American Airlines.

Our male flight attendant was top notch - wish I could remember his name. Boarding is never fun when I have to ride the shuttle to the middle of the tarmac and pull my carry on bags up the stairs to my seat. My knees are banged up and my shoulders give me pain, so the flight started off poorly. The seat leg rests don’t recline completely so that makes is difficult if not dangerous to get in and out of the middle seats. The entertainment system touch screens prevented one from seeing the options. They are old and the software needs to be updated. I was on six planes in the last two weeks and able to see the flight progress without any stress. Couldn’t watch anything else. I do like Qatar Airways, just not a fan of a few things.

Boston to Doha was great but Doha to Dhaka was the worst experience.

There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.

Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.

Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.

It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.

Not impressed. Only allowed one carry on on such a long flight.

There’s lots of problem I faced from Bom to Doha that experience was worst I never faced before like this

They shld provide food. Between food they are giving 10 hours gap which is toooo much

Should have had business class line in immigration. Food quality suboptimal

Used to Etihad employees are very rude and unprofessional but now better than before over all is okay now

The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that

Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.

Etihad flight sector is a local . .give the same quality upto destination

Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.

The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.

Online was good boarding also but a child was crying all the way with no intervention from crew member.

1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.

The staff was very nice and polite but it was very very hot and no ways to have some fresh air. It would be nice to have more time to sleep since it was a night flight

they have cancell the flight with no reasons, My parents were in the cold weather in the airport for 24 hours they did not give any hotel and food. I hate Turkish Airline, this is our last time that we ha ve chosen Turkish Airline.

Same as before boarding process and lack of crew experience in the process

Their weakness is in boarding. Business class rarely boards first and there are no announcements explaining delays, so customers are always left waiting and wondering why boarding has paused.

The flight was delayed so connection was missed. In Istanbul we were taken to a hotel and no one in the hotel knew so we had to wait hours in the lobby of the hotel while the airline and hotel coordinated. The airline staff is rude at times

Very good except the boarding process too forever and wasn’t organized by group. I had a heavy pack or I wouldn’t have minded. I was in business. There were no audible announcements in the waiting area about boarding and everyone packed into the boarding area. Then boarding stopped for a long time but the staff made no announcements to update waiting passengers about the holdup. The flight was good after we got on.

Cross Atlantic flight terrible aircraft TK10 on the way back : Old configuration tacky . The boarding in Istanbul at the gate fly TK686 was a mess unorganized , very rude ground staff . Overall never again

Did not expect no entetainment, food was ok. No alcohol on a. International flight

I enjoy flying with Turkish Airlines and such good hospitality among the crew memebers

Seats were in disrepair. Seat back pockets were all broken. Seats recline very far, which is comfortable for occupant, but confining for person behind.

Very bad from ISTACC leg of flight specifically the seats. These seats are for economy not for Business class. I suppose when flying to a third world country you can fly any craft and no one questions it. I was very disappointed for that leg of the flight. This needs to change.

Much better than from Singapore to London, which was awful. London to ORD was business class experience expected. Friendly and helpful flight attendants, decent main course, delicious dessert, comfortable lay flat private seats.

Aer Lingus was the actual airline so they handled everything professionally.

No entertainment and the seats are well worn.! To the point it feels like your sitting in a bowl

Economy extremely cramped. Dinner was not good. Breakfast was quite good. Crew was excellent.

I’m appreciative that the crews were polite. I didn’t eat the food due to my nutrition plan.

Excellent service smooth flight f or the most part food was right now.I'm expectedly good.

It was a pathetic experience. Booked Hindu vegetarian meal and they served chicken. Inspite of telling them repeated times, the issue was not resolved.

Friendly crew members. Food was so-so, below average. However, ice cream add a little touch and made a difference.

Overall American Airlines are good. For a long haul flight I would have appreciated if they had offered water durning the flight, as they don't provide individual water bottles. I applaud their recycling efforts onboard.

On this flight I was in BA business class. I am used to flying United Airlines Polaris class and I was underwhelmed by BA’s business suite class. A few things: - the lounge at LAS was very basic and crowded and the LHR/T3 lounge a bit better, but still not like the Polaris lounges - boarding was chaotic, no one knew what group was supposed to board - the suites were nice, but the padding was not really made for sleeping on - crew were friendly, but only really one tray/serving for the dinner service. None of “drink first, then dinner with 1-2 pourings of wine, then dessert”. UA might not be known for the best service in the industry, but compared to BA they are super attentive. During the BA flight there was no one checking in on you after you got your one tray. - arrival at LHR was busses taking us back to the terminal, surprising for a long flight. Once again chaotic. The bus for First/Business was completely packed with anyone who could get on and the driver was screaming at passengers to get every inch packed before he drove to the terminal. By the time I arrived I felt like BA had sold me a superior flight experience and delivered a mediocre economy class experience just because they can and do not really care about their customers. Very disappointing.