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This flight was 16 hours and they made it very tolerable. Seats were comfortable and the staff very accommodating. I had plenty of inflight entertainment. Food was very good.

We flew business class. It was excellent. For a 6’4” individual, the seats were slightly uncomfortable for sleeping. But this is only comparison to other business class seats. Otherwise, the crew was incredibly attentive, And the service was impeccable.

Fantastic patience when one of the passengers behind me was an absolute horrible, horrible person and the girls just kept smiling and doing their job with patience and kindness. Well, done to the crew.

It was a middle of the night changeover, so we were all ready for sleep. Staff were helpful and managed a few hours sleep. Food options were good.

Didn't like much at all Nowhere near enough legroom, narrow seats. Aisles not wide enough for safe food trolley access and husband had his knee hit cos not enough leg room. Would take a lot to convince us to fly Singapore Airlines again which is a pity cos it was always our go-to airline

A 16 hour flight from Singapore to Los Angeles had only 2 meals. Please make it 3 meals.

Once again the meal served was delicious - we got chicken rice

Overall good experience, convenient Changi Airport, even the layover was long.

Singapore Airlines from Mumbai was late, we were rerouted to Copenhagen and then to Los Angeles. As senior citizens, we should have been given a hotel voucher for a night and fly out the next day. I hope Singapore Airlines should give us a credit in good faith if they want us to fly with them. I doubt it, but you never know.

I had to change a flight date and it cost me $800.00 dollars. In the past, if there was room on the flight(which there was), Singapore Airlines simply re-booked me. This might have occurred because the office in Bali where I could interface with a human face to face is now closed since COVID. I naively figured the ability to change my flight into my decision to go with Singapore Airlines as it does cost a bit more. I will still fly on them as they are superior to the other carriers by a fairly large margin, especially for my needs.

Cathay has a great reputation, though it's baseline economy seating is nothing to write home about (and SE Asia flight passengers sometime lack 'routine stateside' etiquette). On the other hand, food was great, flight attendants were nice, and price was very good~

I was really impressed with the experience it was my first trip overseas. Nice staff

Not enough food for everyone. . Always run out of food when we ask

I was amazed at how clean Cathay Pacific planes were compared to our US domestic airlines. Everything was great all but the food service I was just okay with. Shorter flights with other airlines usually provided more meals and snacks that I have been on. Almost a 16 hour flight just two meals and no snacks with Cathay Pacific. Even ran out of what I wanted for one of them. Other than that top notch!

My sister and I were booked on flight CX844 from Hong Kong to New York, following a layover from Hangzhou. The scheduled layover was already over 7 hours, and the flight to New York was set to depart at 2:00 AM. At 11:00 PM, I was informed that the flight was delayed until 6:45 AM, significantly extending an already lengthy layover. I spoke with a representative to inquire about rescheduling or hotel accommodation, but she rudely insisted that company policy only offered a $150 food voucher, which was unhelpful as I had already eaten and most places were closing. She refused any alternative support or access to the Cathay Pacific lounge to make my wait more bearable. As a loyal Cathay Pacific customer, flying with the airline every year, I was deeply frustrated not only by the delay but by the poor service and unprofessional attitude I encountered. I believe this situation could have been handled with more care and flexibility.

The crews were smiling all the time with soft tunes when they spoke; the food was excellent. Thank you!

Was a nice experience, crews were nice and accommodating. My only complain is the super tight leg room for the economy class.

Bathroom was not cleaned as often as other airlines does. It was gross for a less than full flight capacity.

Rarely saw a flight attendant. Never received what I wanted from drink service. Twice I was told they would return with my order. I never saw the flight attendant again. I has requested a Moslem meal. I did not receive. It

From BOS to HK, the crew had pushed me to choose the pasta for meal multiple times. It was a bad experience. Without this, everything was good.

The flight isn’t great, as the plane has faulty with light and noise. It blinks and make noise for 8hrs non stop! Causing health and sensory issues! Causing Hazard matter to all 3 babies that on bassinet seats. This matters affected 12 passengers and the most horrible flight I ever experience. Have been flying with MAS for more 30yrs and this is the worst! Very disappointed

AC not working, just slowly blowing room temperature air. Long taxi time does not help as well. Sweating all over the whole trip.

Did not take as cancelled 3 time so took another airline

It was a 2-hour flight so they didn't have much time for serving food. There was some turbulence so they could not serve hot coffee or tea for the safety reason. Good service, good tasting food, nice plane, a little bit of delay.

The IFE is quite unconvenient if using our own device. Not all passenger brought their own earphone/headphone.

Ok, but legspace on MH0127 from Kul to Per was too small. It was not possible to tilt my seat which I don't understand because the seat in front of my could do it. So I didn't rest on the flight. Also, the crew was probably understaffed because it took very long time to take trash after the meal. Everything very different from the flight with Malaysian Airlines from London to KL.

Service / food has to be much better. Staff were not very attentive to requests. Requested for a second serve of coke and got a weird look back from the host! Was also told they don’t have extra water bottles when I requested for one before sleep! Dinner time food was very minimum and average.

An overnight Doha to KL. Great sleep, good service and tasty food in business class

chaos boarding. Crew in business class seemed short staffed and lacking in attention to details initially, but did improve during flight.

The cabin was quite noisy as there were lots of children travelling for the school holidays. Found the selection of movies limited.

Not a frequent user of their website booking. Booked my check-in baggage and only realized that I did not book my check in baggage for return flight. The receipt was not clear in identifying that as well. Was charged exorbitantly at check in counter. Bad taste for sure when it is a business trip and not leisure trip. Baggage was delayed for more than an hour at belt back in SG.

Boarding took forever. It's also weird that we paid more (for preferred seats) to get on the plane last. Inflight WiFi never worked the entire trip. I want my money back.

The cosmetic condition was pretty run down. The carpets were badly worn out. Even the paint on the wings was chipped and peeled! Looks like they are running these 787s to the ground..

WiFi didn’t work on both sectors so made killing time harder - planes clean modern and good flight crew - would do again if WiFi works

6hrs fly they dont give you a glass of water from seoul to singapore need to buy drink and food plus they charge for bag on international fly is always Free 1 bag from seoul to singapore is Not a local fly you are traveling true asia same story from singapore to Bali no water drink after payment for bag drink cost more the regular airline Well never use this company again we use regular company like Delta korea japan China and even scoot parent company Singapore Air

We had 2 attempts to land at Singapore Changing during a thunderstorm. Everything was delayed by 1 hour plus.

Boarding was not accordingly after front seat, bmf then back seat. This delayed for at least 40mins or more. The staff at Jakarta can do better. Is chaos at the entry to board the plane. This tarnished Scoot reputation when everyone was talking about it.

The crew was not customer oriented at all, even confrontational . The aircraft needs more attention to detail as far as comfort, and the 1 hour sitting at the gate with no air is inexcusable

We flew on the 787 Dreamliner direct to main gate at KLIA2, quick entry via eGate and on the train 41mins after touchdown. Go well SCOOT

Was on scoot plus. The only good thing about the flight was the spacious seats. Tables and armrests were extremely dirty Food: bad Entertainment: non existent Wifi: unable to connect, then was painfully slow that we couldn’t even send messages Good thing we had a night flight, so we just slept throughout.