Did not like anything. Seats were crammed, leg space was minimal and food was terrible. This was the first time traveling overseas in American Airlines and was the worst experience ever. Have learned a lesson to never travel in American Airlines.
Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining
There was not enough food for everybody. Some dishes were missing.
Very unimpressed that I was dumped from the seat I had booked and paid for after check in. Apparently a family wanted to sit together, however as they all were adults I think they should have pre booked their seats like I did. I will be approaching Qatar for a refund. That and the dreadful state of the flooding toilets made me wonder how they managed to be voted the best airline. Not worth the money.
riding in first class, you don't expect every time you order your dinner or breakfast that the first thing the stewardess says is Let me see if we have any left. Also, the food selection was not great: 3 of 4 entrees had mushrooms and I dont eat mushrooms, the 4th item was 'let me see if we have any left' and this was within 30 mins of entering the flight! Same experience level, it didn't feel first class this round.
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.
Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible
Moved seats, didn't accommodate requests to change seats even though other seats were available.
we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!
Likes: on time departure, new plane Didn’t like:very poor quality food, very limited entertainment.no amenity kit etc.
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
In never flown this flight, because my flight coning from Barcelona was delayed.
The flight was delayed which cause me to miss my connecting flight in AbuDhsbi airport.
I did not have a good experience in both flights of Etihad. First of all, when I was booking the flight, there were two options. The first option was a cheaper flight with longer layover (9 hrs), or a more expensive flight with shorter layover (2 hrs). I booked the expensive flight with shorter layover because I wanted a more comfortable trip. A few days before the trip, Etihad informed me that the departure time of my first flight will change 7 hours earlier, leading to an 9 hour layover, without giving me another option nor reimbursing me for the extra cost. They didn’t even send me an apologetic email for this change. Regarding the flight experience, I would rate it as mediocre. This is mostly because the pilots of both flights did their best to give us the worst approach to airports that I have ever experienced. In the case of the first flight they had to aboard the landing and took off again right before touching the landing strip. The captain said that it was due to wind conditions but the second time the pilot followed the same direction as the first time to land the plane.
Long way to improve. Toilets not working. Bad handling when flight was canceled
Overall mediocre experience. Check in was good. They're were discriminatory. They were not attentive, food choices were not vegetarian friendly. The food served was frozen.
It has been a couple of years since I flew with Etihad last, after having a unpleasant experience with them coming out of the pandemic. I can say that the experience has uplifted, but I can’t really rate the service. At Barcelona airport the service was great, with their dedicated Etihad staff very helpful. The onboard experience wasn’t great, not very personalised and it really makes sense why Etihad doesn’t feature in the top 10 2023 Skytrax awards. The crew just seemed to be inattentive and almost absent from the cabin. I felt that I had to keep getting their attention. Even after I’d finished my meal, an hour went by before I had to call them to clear the tray/plate etc.
My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.
Crew members forgot to serve sandwiches after serving the coffee. Worst was the handling of bag. One of wheel was Broken making it useless. Though a complaint was registered and assured of compensation voucher equal to part cost of the new bag.
The seats are horrible and pathetic. The flight was delayed by over an hour as they did not have the crew
Please don’t send survey questions on Indigo flights. 90% of booking, check in, Boarding work is done by the passenger. So those questions are irrelevant
Boarding is becoming a hassle with Indigo nowadays, particularly if you are placed towards the front. The overhead luggage trays are either packed with flight equipments or already loaded by other passengers. So, if you are on front rows, your luggage may eventually end up towards middle. Food quality is going down by day. The only good element of being on time is also shaky nowadays.
Worst checkin experience. Lot of delays. Checkin agents rude. Flight delayed. No regrets by the airline.
Level of service is definitely going down, cannot expect the same service as earlier
Crew was horrible. No greetings. Did not ask for any food. The crew seemed like they were forced on the flight against the wishes. Should be de-roastered.
Worst. Did not feel like it's an international flight.
Indigo attempts to make you pay for a seat during check in. I opted to not do this. The result - they allotted me and my minor son seats apart. In the interest of making maximum money, they seem to have lost common sense too. Similarly, even during the flight, the crew are busy trying to serve food to those who’ve already paid for it. By the time they’re done, it’s time to land and no one else is able to get anything. Sadly this seems to be what makes them profitable, customers just need to bear with it till a better airline comes along.
As usual invariably delayed Lots of time in getting chkd in baggage
