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A very disappointing flight on this Emirates business class. Staff were not efficient and service was not the e usual Emirates experience. Good was particularly bad with very dry chicken and drinks that I had to press call button before getting a drink as my food sat and continue to get cold.

Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them

They were very pleasant and helpful. My husband and I were sitted apart. We asked if we could be seated together were told flight ws fuly booked but would try. After a while they were able to make it work we got seats together. Their food is good and attendents are very friendly/helpful.

The lounge staff at reception were inefficient and robotic. Boarding process was chaotic at the gate with no priority for business and first. At arrival into Dubai, no upper deck door . Food option and quality for this flight was awful . Thankfully the bar is always good.

More organised boarding process. It was a circus. Otherwise absolutely top class flight

The staff were very friendly and helpful. The seats were very comfortable and spacious. The entertainment was amazing, and so was the food!

On the DXB to IAD flight, missed the snack between the meals again...

Meals were delicious, however I got hungry between dinner and breakfast.

Very good!! If at all, the business class chair/bed was bit small!! It’s because of older plane- as was told!

The boarding experience was worst ever. Single aerobridge used for boarding and deboarding which led to lot of chaos. Food options were not great. First flight delayed by more than 3 hours which led to missing of the next flight we were stuck at Dubai airport by more than 6 hours

Our male flight attendant was top notch - wish I could remember his name. Boarding is never fun when I have to ride the shuttle to the middle of the tarmac and pull my carry on bags up the stairs to my seat. My knees are banged up and my shoulders give me pain, so the flight started off poorly. The seat leg rests don’t recline completely so that makes is difficult if not dangerous to get in and out of the middle seats. The entertainment system touch screens prevented one from seeing the options. They are old and the software needs to be updated. I was on six planes in the last two weeks and able to see the flight progress without any stress. Couldn’t watch anything else. I do like Qatar Airways, just not a fan of a few things.

Boston to Doha was great but Doha to Dhaka was the worst experience.

Doha airport is huge , takes long time to reach gate .

Moved seats, didn't accommodate requests to change seats even though other seats were available.

Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.

Check in desk people constrained by fear. Obvious typo on Uganda visa, even though approved, caused loss of flight. Something is definitely wrong with this system.

Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.

they give hard time at checking, they not allow computer bag or purse

I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.

Online check-in doesn't work. That's why I couldn't give it full Star.

My experience was amazing. Very friendly hosts and impeccable service.

Pretty standard for long haul international flying. Food was fine, tv/movie selection was great, wifi did not work at all, crew was pleasant enough.

The food was disgusting that only what i wanted to say

It is much better than other airlines but not the best for the price

Great airline with excellent service! Only drawback was the meat served was overcooked on both flights.

Stale, bad and limited food, drink options. Entertainment system was broken, old and had barely any latest contents.

Business class in Turkish airlines is like none other. They separate themselves and highly recommend it

Very bad I have traveled to about 70 countries. And this is one of the worst airline with the bad customer service. As a family We purchased our seating tickets 8 D, 8 E, and 8 F but when we board we got switched to 10 A, 10 B and C without early acknowledgment. The seat back doesn’t even go back because the back row is the emergency row. We didn’t like it at all because we actually pay for the seats we want then the manager Melih came and say either we take the new seat or get off the plane. What a bad customer service. He was saying things that are not even legitimate. Due to the seat back unable to be push back we had to go to other seats in the far back and be separated. Very bad experience with this airline and will not want to take it again.

The only thing that I think could be better is the baggage storage, it wasn't exactly ordered, but all in great conditions

This time around, I felt that the crew wasn’t very professional. Speaking / laughing loudly and rushing through service.

The agent, who took my mother to her gate, kept talking with one of her male coworkers and treating my mother like a sack of potatoes. She was ignoring my questions because she was too busy flirting with her male colleague. This was a very unprofessional behavior. We also had to wait for close to half an hour for an agent to arrive.

Delayed take off but I think they waited for passengers.

Very good flight, only problem is the boarding process where some peoples do not have manners and do not how to fly ( preparing your documents, oversized carry-ons, not understanding or feigning to not understand directives).

Prompt, efficient boarding. Clean aircraft and knowledgeable crew. Everything on time.

The hot towels before the second meal was an unexpected surprise. The crew was attentive and personable, and that’s a lot on a nine hour flight. And the hot pretzels were a kind of “auf wiedersehn “ to Germany.

Seats in the center row have obstructed leg room. Entertainment center did not respond well. Staff was good, but coukd be of limited help

Leg room was ok 1 flight attendant threw headphones at us. Very rude Overbooked flight thank goodness I got a seat Bathrooms smelled and urine all over the floor

I traveled with my sister, however ,we booked a flight separately, and we don't sitting next to each other. The staff on the board where on the top of this unit they find us sitting together. Ty lufthansa team. U are the best

Solid old-school airline, comfortable, efficient and pleasant. It's the small things like nice blankets, good legroom and complementary mixed drinks, even in economy class. Can recommend!

No one came to pick my mom up with the wheelchair