The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing
Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.
I would never have been able to make the transfer in time without asking for a wheelchair
Except for the uncleaned tray, and the delay in serving food for our section (which may have been due to the location of our row) everything else was good. The crew were very professional and responded to our requests promptly throughout the flight. We as a family were not disappointed by Emirates.
Excellent comfort and entertainment. Service poor..Food average with little choice.
The plane seemed pretty old and the food was not good
Flight was delayed by and hour but were informed beforehand
Good food, real silverware, polite staff, smooth landing, charging plugs, good entertainment options.
everything was great. I don't use on-board entertainment at all (I just read or sleep), but I appreciate that I couldn't hear anyone else's!
Delayed, Bad American style food (not tasty, horrible cheese for a flight to France). Incompetent cabin crew (I asked how to connect by cable my headphones and the flight attendant suggested me Bluetooth which is not available). Good space
Did not have to leave plane. However found the wait tiring with nearly a full plane boarding at Male and being unable to get out of seat due to cleaners security and a full plane boarding with hand luggage. Staff were excellent despite a long and tiring flight due to stopover.
Everything about our return trip from Colombo to Manchester was excellent. Staff were brilliant all flights. Return flights on time and all staff were brilliant. The outbound journey however was marred by cancellation of Man to Bahrain flight. No information or staff assistance. Customer Service none existent. Told to make own arrangements by none interested or understanding telephone staff who said to make own hotel arrangements and be reimbursed. CS refused to reimburse hotel or lost lounge booking or taxi fees.
The boarding was late. The check-in board said boarding closed but the boarding hadn't even started. I have spine issue but not eligible for wheelchair since I can walk. But we were taken to a plane with stairs to climb. I requested support with the handcarry and was told that I shouldn't have booked this flight without wheelchair. Instead this information should be public if this plane has sky bridge or stairs. The infotainment system did not work either. And the plane was very loud with very less legroom in economy.
Very poor experience, passengers and were not social and started a troubled with other passengers and a fight erupted
Worst flight ever.service was extremely poor and food taste was horrible.Served me mashed potatoes and chicken calling it Briyani.
From the start of the check-in process, the associate was unprofessional and claimed that my ticket was incorrect, attributing the issue to Gulf Air. However, they failed to provide any clear explanation of what was wrong. After an extended wait of 45 minutes, the issue was resolved, and we were finally issued our boarding passes. Upon arrival in Paris, we faced further delays as the stairs to deplane were not functioning, resulting in an additional 45-minute wait onboard. This delay posed a significant risk of missing my connecting flight.
Had to discuss more than 15 min regarding wheelchair they gave only at the start location. No food serv in 1 st flight. Considering flight started at 10:00 pm so had to starve for dinner. Checkin screw was polite. Food in 2 nd and 3 rd flights was not good. It was too cold in the flights. Had to ask for blankets. Missed quality all thru, though the fare was on higher side
Food could have been better Entertainment was absent even in Business Class
I like it very much. Gulf Air is always the topper rank of the world. I love it very much.
The drinks should come before food. Unable to have any fluid unless after food. Thanks
