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Crew were professional and responsive. Food was mediocre and breakfast could do with revampinmg

Food was very ordinary for premium economy, very small portions.

i dont know WHY they call it business class. the seats are NOT significantly wider than economy seats, they just do not let the middle seats be beepked to give the illusion of more space between passengers. the seats do NOT recline any more than economy seats either. the only real difference is the full meal served to business (vs none for economy). I would rather have a wider, lie flat ACTUAL business class seat with no food for a 3 hr flight. this was pretty disappointing to say the least.

There wore nice leather like sits, in my opinion seats lay out bit tight . Crew was great they did averything possible to make averywone comfortable as possible, food was, think worst I ever head on flight, head chicken and yellow rice. Ice cream was a nic treat.

Our previous flight was delayed but they waited for us to board.

Flight was delayed, short time connection to next flight but we make it, service was good, worth to fly just to try thair on board blueberry juce. Eccelent communication with airline.

My American Airlines flight was deleted and you guys never let me know

The entertainment system did not work. And we waited 45 minutes in our seats after we landed before we got to the gate

It was a pleasure definitely going with Iberia on my future travels

Our connecting flight was cancelled and it took us 15 hours to reach our destination.

We were delayed taking off which caused us to miss the connection to Orlando in Frankfurt. The gate we landed at in Frankfurt was in A terminal and the next flight was c15 which was impossible to get to even running. Very poor planning on Lufthansa’s part.

The plane was clean and the staff professional and courteous, as usual. The seat back was very hard and uncomfortable.

I remember flying with Lufthansa many years ago, and it used to be an amazing airline with more technologically savvy and roomy planes, but unfortunately that isn’t the case anymore. The space between the seats is much smaller, which is ok for short flights, but definitely not for across the Atlantic flights. Not sure if I’ll opt for Lufthansa the next time, maybe just if necessary.

Great flight. Friendly crew. Good food. Nice clean cabin and toilet was a good size. I like the starliner.

I had a good experience With Lufthansa, although on one of our seats, the headrest was broken and kept falling off. The only thing that would make a better experience if the seats in economy were not so small as when one pulls their seat back it leaves you very little room.

Food options in Economy class can be improved. The headphones on the entertainment system only have a single earphone active, this can be improved.

Very smooth flight and crew was very attentive and helpful

Boarding process was hectic and unorganized. Delayed for hours, THEN delayed for weather.

The plane was comfortable and spacious. Unfortunately it was delayed and I had to pay for coffee.

No complains with the crew. But generally speaking food is awful, entertainment is not good either.