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Business class: Like: food selection presentation Staff on the airline Love: lounge in Istanbul Needs major improvement: attitude of reception at Istanbul lounge: 4 of them sitting there: inattentive and then rude. They do not fit with rest of Turkish hospitality!

I did not have a good experience from the first point of contact to the check in person to boarding and the comfort of the seats. I would not travel on Turkish again. I will let my family and friends know about my experience which was not a pleasant one.

They sell the option to select chairs in extrafly price level, but this is not true. I was not able to select the seats. The food was not the requested option. They suppously offer glutten free menu, but during the fly that was nos availble.

Did not expect no entetainment, food was ok. No alcohol on a. International flight

The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.

Better than other airlines but still not at the top with other airlines that you pay the same price and services and customer service are much more well performed with care and attention to the customer. Still a long way to go. Some of the flight attendants are speaking English like they translate direct from Turkish. They need to improve the customer service for a global travel.

It was good. Turkish Airlines is one of the best airlines companies. I like a lot to travel with them

Food could have been hotter. More padding needed in economy seats

Crew was good. Plane and seats were cleaned and good. Food and entertainment system was bad.

Temperature in plane in both segments was warm. Otherwise, great experience