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FAQs about flying with Firefly
What is Firefly's carry-on size allowance?
On board Firefly flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Firefly assistance team will most likely ask you to pay extra for checked luggage.
Where does Firefly fly to?
Firefly offers direct flights to 19 cities in 6 different countries. Kota Bharu, Kuala Lumpur, and Penang are the most popular cities covered by Firefly.
What is Firefly’s primary hub?
Firefly concentrates most of its flight operations in Kuala Lumpur.
How does KAYAK find such low prices on Firefly flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Firefly.
What’s the cheapest route that Firefly flies?
In the last 72 hours, the cheapest route flown by Firefly found on KAYAK was from Kuala Lumpur to Penang, with a price of S$ 34 for a round-trip.
What are the most popular airports for Firefly flights to depart from?
With 12 Firefly flights departing each week, Penang Intl airport is the most popular airport for Firefly flights to depart from. The most popular destination from this airport is Phuket City. The next most popular departure airport is Kuala Lumpur Subang airport, with 8 Firefly flights departing from there each week.
Is Firefly part of an airline alliance?
No, Firefly is not part of an airline alliance.
How many destinations does Firefly fly to?
In total, Firefly flies to 22 destinations.
See more FAQs
Firefly customer reviews
7.8
GoodBased on 26 verified guest reviews
7.9Comfort
8.0Crew
6.3Entertainment
7.0Food
7.4Boarding
Traveller rating:
Sort by:
Date
N
8.0 Very Good
Norhayati, Jun 2022
TGG-SZB
Punctuality & the distance between my home & Subang Airport
M
8.0 Very Good
Mee Yoke, Jan 2023
PEN-KCH
Smoother boarding procedures
M
2.0 Poor
MOHAMMAD HAMIZAN, Jan 2024
SZB-KBR
Delayed for 2 hours
A
6.0 Okay
azri, Oct 2022
PEN-JHB
not retimed flight
N
6.0 Okay
Norhayati, May 2023
LGK-SZB
It was delayed for more than 1 hour due to LIMA when many planes landed & took-off at the same time. It could ve been better if the pilot or crew informed us every few minutes so that we know what’s going on.
D
2.0 Poor
Dave, Jan 2024
SIN-PEN
Delayed 7 hours plus. Given $15 worth of meal at Subway but it was actually we can only choose 1 set meal instead of $15 of anything. The staff at subway weren’t happy to serve huge group of us. No detailed explanation given by the airline and we just have to keep looking for information at the departure tv screen.
F
10.0 Wonderful
Fraser, Jan 2024
PEN-DMK
Was all very easy, from buying the ticket online to walking stratup to the check-in desk, helpful and friendly checkin staff, punctual take off, good standard of aircraft, luggage was waiting by the time I had cleared immigration. Thumbs up all round.
R
8.0 Very Good
Rick, Apr 2024
PEN-DMK
Very good experience. Inflight entertainment was not provided
L
6.0 Okay
LiewBee, Oct 2023
PEN-SIN
I don’t like the sour face of the check in staff at Penang international airport, front desk service provider should be more friendly n smiles always 😊
B
10.0 Wonderful
Bernadette, Jan 2024
SZB-PEN
No frills, basic flight in a puddle jumper. I wasn’t expecting refreshments nor entertainment. Everything was efficient, and everyone was pleasant.
Firefly flight status
Sat 11/23
Firefly route map – Which destinations does Firefly fly to?
Find out which destinations you can fly to direct with Firefly by entering your departure airport. If you want to know whether Firefly flies a certain route, enter both the departure and destination airport before hitting search.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.