3 stars
SpringHill Suites by Marriott Irvine
Photos of SpringHill Suites by Marriott Irvine
About SpringHill Suites by Marriott Irvine
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- FreebiesThis stay includes Wi-Fi, Breakfast, and Airport shuttle for free
The SpringHill Suites Irvine CA hotel is located less than 2 miles from John Wayne Airport SNA off the Costa Mesa Freeway in the heart of Orange County. Travelers will appreciate our Irvine hotel’s 2019 TripAdvisor Certificate of Excellence WiFi and hot breakfast buffet with a free airport shuttle. Our location is less than 1 mile from over 50 restaurants, 3 miles from shopping at destinations like the District, South Coast Plaza & Fashion Island. SpringHill Suites Irvine hotel offers spacious suites with plush bedding, a comfortable separated living area with a sleeper sofa & work desk, a wet-bar with mini-fridge and microwave and a 37 inch HDTV. We feature onsite amenities like a 24 hour fitness center, indoor heated pool, putting green, 24 hour business center and onsite event space. Our central location between Santa Ana and Irvine offers easy access to popular attractions like Newport Beach. Irvine Spectrum Center, Disney Land including Star Wars Land and OC Event Center.
Latest deals for SpringHill Suites by Marriott Irvine
Amenities at SpringHill Suites by Marriott Irvine
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key access
- Key card access
- 24-hour front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- No smoking
General
- Window
- Family rooms
- Sofa
- Telephone
- Carpeted
- Storage available
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
Pool and spa
- Heated pool
- Indoor pool
- Sauna
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Garden
Dining
- Minibar
Things to do
- Scuba diving
Fitness
- Fitness centre
Reviews of SpringHill Suites by Marriott Irvine
All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.
8.5
Based on 547 verified guest reviews
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Pros:Nothing after my poor experience with the employees.
Cons:I will never stay at a Marriott hotel again. I have never been so humiliated in my life like my last experience at the Springhill Suites by Marriott at 17601 Fitch, Irvine, CA 92614 (P 949.757.0500). It was by far the worst treatment you could ever give to a client. I arrived in Irvine on Tuesday morning for work and my meetings were extended last minute from Thursday morning to Thursday afternoon, so I needed to extend my stay in the hotel for an extra day right at my check-in. I talked to the front desk woman/employee and requested to extend my stay. She then requested my credit card to do another reservation just from Thursday to Friday, since my flight would be leaving on Friday at 6:30 AM. My credit card was charged on Tuesday (check-in date 10/15) in the amount of $70.00 and I assumed that was my extension since I had already paid $394.38 on 10/4 for my stay from Tuesday until Thursday. Thursday I worked until 6:00 PM and when I got back to the hotel my card was not opening my room door. I went to the front desk to talk to a different attendant than I had checked in with named Amy and she told me my check-out was scheduled for 3:00 PM on Thursday. I complained to her expressing I had extended my reservation and she told me that the charge might not have gone through because she couldn’t see any reservation under my name for Thursday-Friday. I asked for her to move me to a different room and her response was: -”We don’t have any rooms available anymore and unfortunately you will need to look for a new hotel.” When I checked my email I had an email from the general manager David Allen at 5:14 PM telling me to call him urgently, but he didn’t express any information that I needed to checkout or anything and I was in a meeting without access to my email. I am a LOYALTY client and Marriott has my phone number filed. Why didn’t any employee attempt to call me to discuss this situation? After the front desk employee Amy told me there was no room I requested my personal items and she brought my suitcase half filled with my clothes. The rest of my toiletries, dirty clothes, and shoes were put in a trash bag. I could not believe what I was seeing! First, it is an invasion of my privacy having your employees touching my underwear and personal items and second they didn’t even have the competence to call me at all. This is an offense to any client! This impersonal and indifferent treatment was not what I had anticipated when signing up to be a part of the Bonvoy program. Finally, I asked Amy if they would pay for my stay somewhere else and she said she couldn’t do that for me. I was shuffled out of a room I had paid for, without notice, and without a place to stay. I asked to speak with the manager and she told me he would only be available again tomorrow at 9:00 AM which is when I’m supposed to be on my flight back home! It wouldn’t have been as bad if it was just one employee that had made a mistake because mistakes do happen. But when every single employee involved in this situation from check-in until check-out made mistakes I realized something - this is a trend - a trend of poor management and poor hospitality. After this awful experience I stopped at a Hilton two minutes away from this hotel. I explained what happened at Marriott and they gave me a discounted rate and free valet for all of the inconvenience that I had dealt with. The attendant could see that I was distressed and wanted me to have a good night of sleep so she went out of her way to fix Mariott’s mistake. I was in Irvine because I have a job where I travel for work between two-four times per week around the USA and my plan was to find a loyalty program with a national hotel chain where I could stay over 100 nights per year. There is a silver lining to this entire situation . . . and I know now that Marriott will never have my loyalty.
Pros:The shuttle van was prompt and very convenient
Cons:The front desk was slow and couldn’t find record of my prepaid reservation
Pros:The hotel was very lovely and recently redecorated, but...
Cons:By far THE MOST UNCOMFORTABLE bed I've slept on in a hotel. Couldn't believe how horribly hard and springy the mattress was considering how nicely redone the room was. We tossed and turned all night and were sore and tired in the morning. I would've traded the nice paintings on the wall for a softer bed and good night sleep...I mean the whole reason for staying in a hotel is to sleep so it has to be good. Very disappointed. Would not recommend.
Pros:We were only there for 1 night and we throughly enjoyed the whole atmosphere of the hotel; from the front entrance to our room. We loved the complimentary breakfast served in the morning. The staff was extremely pleasant and welcoming. Would do definitely go again. Price was also reasonable and we'll worth it.
Pros:room was setup in a unique way allowing 1 person to sleep and another to do work and/or watch TV without being disturbed - ice cold AC was great - toilet and shower were separated which was also nice - good size TV and channel selection - free HBO - easy access to room - plenty of available parking - close to major freeways
Cons:shower leaked all over the floor due to a bad seal on shower door
Location
17601 Fitch, Irvine, CA 92614
What's nearby
- Diamond Jamboree2.3 km
- Lyon Air Museum2.7 km
- Pao Fa Buddhist Temple2.7 km
- Irvine Museum2.8 km
- Boomers! Irvine3.4 km
- Rancho San Joaquin Golf Course4.4 km
- Irvine Historical Museum4.4 km
- Bren Events Center5.3 km
- Irvine Barclay Theatre5.5 km
- Tanaka Farms6.7 km
- Strawberry Farms Golf Club7.8 km
- Oak Creek Golf Course8.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at SpringHill Suites by Marriott Irvine
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at SpringHill Suites by Marriott Irvine
Where is SpringHill Suites by Marriott Irvine located?
SpringHill Suites by Marriott Irvine is located at 17601 Fitch, 4.4 km from the centre of Irvine. Diamond Jamboree is the closest landmark to SpringHill Suites by Marriott Irvine.
When is check-in time and check-out time at SpringHill Suites by Marriott Irvine?
Check-in time is 15:00 and check-out time is 12:00 at SpringHill Suites by Marriott Irvine.
Does SpringHill Suites by Marriott Irvine offer free Wi-Fi?
Yes, SpringHill Suites by Marriott Irvine offers free Wi-Fi.
Does SpringHill Suites by Marriott Irvine offer free airport shuttle service?
Yes, SpringHill Suites by Marriott Irvine offers free airport shuttle service.
How far is SpringHill Suites by Marriott Irvine from the airport?
SpringHill Suites by Marriott Irvine is 2.3 km from Santa Ana J. Wayne/Orange Cnty. SpringHill Suites by Marriott Irvine is 30.3 km from Long Beach Municipal.
Does SpringHill Suites by Marriott Irvine have a pool?
Yes, SpringHill Suites by Marriott Irvine has a pool on-site.
How does KAYAK find such great SpringHill Suites by Marriott Irvine hotel deals?
KAYAK scours the web for all room deals available at SpringHill Suites by Marriott Irvine in Irvine and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SpringHill Suites by Marriott Irvine and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SpringHill Suites by Marriott Irvine.
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Value for money | 8.4 |
|---|---|
Distance to city centre | 4.4 km |
Nearest airport | Santa Ana J. Wayne/Orange Cnty |
Distance to airport | 2.3 km |