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Embassy Suites by Hilton Cleveland Rockside
3 stars

Embassy Suites by Hilton Cleveland Rockside

5800 Rockside Woods Boulevard, Independence, OH 44131, United States
Independence, OH
See location+1 216 986 9900
From
S$ 185
Cheapest

rate per night

7.5
Good
based on 916 reviews
916 reviews
Room type
Provider
Nightly total
King room
S$ 185
Double room
S$ 192
Standard Room
S$ 215
30 more Embassy Suites by Hilton Cleveland Rockside deals
30 more Embassy Suites by Hilton Cleveland Rockside deals

Photos of Embassy Suites by Hilton Cleveland Rockside

About Embassy Suites by Hilton Cleveland Rockside

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Breakfast for free

Located at the intersection of I-87 and I-480, Embassy Suites by Hilton is a family-friendly, smoke-free hotel comprising of 271 suites. Each suite features its own living room space, air conditioning, and flat-screen TVs with premium TV channels. Upgraded suites come with free refreshments, including a wide selection of snacks and beverages.

Guests get to enjoy made-to-order breakfasts, with options ranging from light omelets to heavier choices such as breakfast potatoes and eggs. The hotel offers even more options at its signature restaurant, The Embassy Grille, which boasts a wide roster of breakfast, lunch and dinner choices. Visitors can also unwind in the evening with complimentary drinks and snacks in the hotel's atrium.

The hotel offers daily housekeeping and fresh sheets, an indoor pool, and free Wi-Fi in the lobby. It also boasts a 24-hour fitness center for gym enthusiasts, a business center, and a 24-hour front desk. Other amenities include four boardrooms on the grounds for business meetings. In addition, the hotel houses a grand ballroom that seats up to 1,250 people, complete with a catering menu that can be adapted to different events.

Suitable for families, tourists and business travelers, Embassy Suites by Hilton is situated within 20.1 km from Hopkins International Airport and an 18-minute drive from Burke Lakefront Airport. The hotel offers free airport shuttles to guests. It’s also conveniently situated close to several local attractions. It’s 7.7 miles from the Cleveland Metroparks Zoo, 8.8 miles from Wolstein Center, and 9 miles from Cleveland State University.

Latest deals for Embassy Suites by Hilton Cleveland Rockside

Fri 22-11
Sat 23-11
King room
1 king bed
S$ 185
1 king bed
S$ 200
1 king bed
S$ 211
Double room
2 double beds
S$ 192
2 double beds
S$ 214
2 double beds
S$ 215
Standard Room
bed type unknown
S$ 215
bed type unknown
S$ 216
bed type unknown
S$ 254
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Embassy Suites by Hilton Cleveland Rockside

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • TV
  • Cable or satellite TV

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • 24-hour front desk

Dining

  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Coffee machine

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Media and entertainment

  • Radio
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • No smoking
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Airport shuttle

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Golf

Health and safety

  • Daily housekeeping
  • Safe

Bathroom

  • Hairdryer

Bedroom

  • Sofa bed

Family friendly

  • Complimentary breakfast

Fitness

  • Fitness centre

Pool

  • Indoor pool

Reviews of Embassy Suites by Hilton Cleveland Rockside

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

Learn how KAYAK collects reviews.

7.5
GoodBased on 916 verified guest reviews
Pros +
Cons -
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H
5.9 Fair
On the website it says parking is free, however they charge you $10 a day for parking upon check in. There is also a $75 fee per day for “wifi, Parking and breakfast.” Did not appreciate these surprise fees on check in. Also, our room had big stains on the carpet and playing cards on the floor from previous guests. The fitted sheet had a large hole in it and when I requested a new sheet I was told they don’t have any. I think they were short staffed but I wish some of the basics could have been better covered.
C
6.2 Okay
Pros:The breakfast was amazing
Cons:The TV/internet was out daily, there was ongoing construction, no restaurant service was to be found until we tried to eat food we brought in from an outside source in the party room. A cranky waitress told us we had to leave with our food because they served food. We asked where the menus were & how we got it? They said we had to ask for menus & it was only served during happy hour. The service was lax at best with very few people. We never saw a menu in our 4 day Stay. The entire hotel needs renovated, especially for the price. It needs more luggage carts, more friendly staff, better TV / cable service.
J
4.2 Mediocre
Pros:This is a nice facility with nice atrium, large common areas and lots of parking. It is located conveniently to main highway and has easy access to numerous restaurants (less than 1 mile away). It appears this location is used by groups for large events and not, in my opinion, good for families looking for a nice place to stay over a weekend. I will not be back and am also recommend that Hilton consider some re-training for staff at this location.
Cons:I travel 100+ days/year and will not be back. I rarely write reviews but this situation was so unacceptable I think this review is important for people to understand my opinion on the facility to judge whether this is a good option. I think this is a very fair review as the facility and location are okay but this is not a good option for people wanting a short stay that is peaceful. My resaervation was for one-night with my wife and 9 year old daughter. The facility looked very nice online and had some reasonable reviews. I am Hilton Honors Gold and Marriott Platinum Elite. I used to stay ~50+ days a year at Hilton products but my recent experience here reinforces why I am staying less at Hilton brands. I read about the new ‘Premium Suites’ and so on July 2, 2018, I went ahead and booked and guaranteed with American Express a room for one night (checking in on October 6) and received confirmation of the same. On 10/6 ~3:00 PM I completed online check-in. My family and I arrived at the hotel ~7:00 PM. Upon arrival I was greeted by a front desk associate, provided my last name and watched her spend about 2 minutes on the computer looking for a room. She then went into the back, came out, and gave me keys for room 203. I went to the room and walked in and realized this was not a premium suite. I went down to the front desk again and asked her to put me in the room I had reserved and guaranteed months ago. She told me that the hotel was ‘sold out’ and there was no other room and that ‘was it’. I told her that I was Hilton Honors Gold, I travel 100+ days a year and that this was not acceptable for a guaranteed reservation. She apologized and said the premium suites were not available and that she could give me some snacks that would usually be in the room. Without any other options I went about my evening with my family. At 10:45 PM I could hear yelling and screaming outside room 203 for a sustained period of about 5 minutes. Room 203 is immediately outside the elevators. Outside my room I could observe 12 adolescents congregated and screaming and yelling at each other. I called the front desk to ask the situation be dealt with and someone came up and spoke with them (the hotel has a posted policy of ‘quite time’ after 10:30 PM). The situation continued and at 11:15 PM I called down again. The associate told me (almost arguing with me), ‘I already talked with them and they were leaving, are you sure it isn’t just people talking in hallway?’ I told her no and asked if I need to video record it and come down and show her? She said, ‘no’, and came up and told them to disburse and I heard her ask if they were guests at hotel. The linens were fresh in room but the carpet had numerous stains and the bathroom had paint flaking off ceiling and rust on shower drain and excessive wear throughout bathroom. The hotel caters to large groups and is not a good option for families looking for a relaxing, enjoyable stay.
A
9.1 Wonderful
Pros:Great happy hour rooms & breakfast
Cons:The room seemed to have mold. Otherwise it was a beautiful room and hotel for the area. Great location
A
10.0 Wonderful
Pros:Rooms were awesome, place is beautiful, staff was friendly and very attentive. Typical hot continental breakfast, reasonable on site restaurant with great food.

Location

5800 Rockside Woods Boulevard, Independence, OH 44131

What's nearby

  • Valley View Bridge1.3 km
  • Independence Presbyterian Church2.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Embassy Suites by Hilton Cleveland Rockside

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Embassy Suites by Hilton Cleveland Rockside

  • Where is Embassy Suites by Hilton Cleveland Rockside located?

    Embassy Suites by Hilton Cleveland Rockside is located at 5800 Rockside Woods Boulevard, 3.8 km from the centre of Independence. Valley View Bridge is the closest landmark to Embassy Suites by Hilton Cleveland Rockside.

  • When is check-in time and check-out time at Embassy Suites by Hilton Cleveland Rockside?

    Check-in time is 16:00 and check-out time is 11:00 at Embassy Suites by Hilton Cleveland Rockside.

  • Does Embassy Suites by Hilton Cleveland Rockside offer free Wi-Fi?

    Yes, Embassy Suites by Hilton Cleveland Rockside offers free Wi-Fi.

  • How far is Embassy Suites by Hilton Cleveland Rockside from the airport?

    Embassy Suites by Hilton Cleveland Rockside is 16.9 km from Cleveland Hopkins Intl. Embassy Suites by Hilton Cleveland Rockside is 21.5 km from Cleveland Cuyahoga County.

  • Does Embassy Suites by Hilton Cleveland Rockside have a pool?

    Yes, Embassy Suites by Hilton Cleveland Rockside has a pool on-site.

  • How does KAYAK find such great Embassy Suites by Hilton Cleveland Rockside hotel deals?

    KAYAK scours the web for all room deals available at Embassy Suites by Hilton Cleveland Rockside in Independence and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Embassy Suites by Hilton Cleveland Rockside and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Embassy Suites by Hilton Cleveland Rockside.

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3-star hotel
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3-star hotel
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Most recommended

See most recommended stays in Independence
2-star hotel
9% cheaperCandlewood Suites Cleveland South - Independence8.6 Excellent (71 reviews)0.48 kmIndoor pool, Fitness centre, Free Wi-FiS$ 189+
3-star hotel
1% cheaperCourtyard by Marriott Cleveland Independence8.4 Excellent (207 reviews)0.59 kmIndoor pool, Fitness centre, RestaurantS$ 205+
3-star hotel
16% cheaperHampton Inn & Suites Cleveland/Independence8.2 Excellent (313 reviews)0.64 kmOutdoor pool, Fitness centre, Room serviceS$ 175+
3-star hotel
1% cheaperSpringHill Suites by Marriott Cleveland Independence8.2 Excellent (144 reviews)0.39 kmIndoor pool, Fitness centre, Room serviceS$ 205+

Good to know

Value for money

7.2

Distance to city centre

3.8 km

Nearest airport

Cleveland Hopkins Intl

Distance to airport

16.9 km