Book Thrifty hire cars in Sacramento

Reviews for Thrifty in Sacramento

Recent reviews

Traveller rating

Wonderful

5

Very Good

12

Good

3

Okay

10

Fair

0

Mediocre

0

Poor

22

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car availablecar smelled

get the carcredit card

car was cleancustomer service

friendly staffnever rent

great price

6.0

Cons:Waited in line for an hour to get to the counter due to a lack of counter personnel. Hertz customers were getting their rentals with only a reasonable wait. Counter person sent us to the wrong space for our car. Found it using the remoteReviewed 25 May 2021

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8.0

Pros:Staff was extremely friendly, however it was a hertz employee because you guys only had one representative. I felt bad because the line was long and a lot of ppl were upset at her but clearly it was not her fault.Cons:Have more employees! An hour plus wait is unacceptable specially when some ppl have children.Reviewed 12 May 2021

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2.0

Pros:Nothing.Cons:CommunicationReviewed 26 Apr 2021

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2.0

Cons:I asked for a AWD cal and was told I was given a AWD car and instead they gave me a 2 wheel drive car.Reviewed 22 Mar 2021

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2.0

Pros:Drop off was easy.Cons:The gentlemen I picked the car up from did not explain the insurance. Basically I paid for insurance that I did not need. Very frustrated!!Reviewed 23 Feb 2021

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6.0

Cons:Charged a different amount than I was shown on here by a significant amount. When I went to pickup the car I had to wait in line for 20+ minutes despite there being 2 people ahead of me.Reviewed 24 Jan 2021

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8.0

Pros:staff was courteousCons:I had to wait about 30 minutes to be assigned a car. I did not receive a receipt from Thrifty for the overall charges. I was told I would receive an email receipt but I haven't and I would like oneReviewed 21 Dec 2020

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3.6

Pros:The drop off was fast.Cons:I had to wait an hour to pick up the car. The coolant was low in the car so I had to fill it up myself. When I called the roadside assistance number, I had to wait an hour to connect with a rep.Reviewed 18 Nov 2020

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8.0

Pros:Smooth checkoutReviewed 17 Nov 2020

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2.0

Cons:This was the WORST customer experience I have ever experienced. It all started with not being able to get a direct answer about needing an SUV. I called 4 times and NEVER got a straight answer on pricing. My initial cost was 70 and I ended up paying 320 with the “upgrade cost” when I got there. I felt like I was being schemed on every call and when we showed up. Adding extra costs and then going in the back and “talking to a manager” and lowering it 20 bucks. It was ridiculous. Everyone at the counter was complaining for some reason or other. I honesty was disgusted with how they do businesses.Reviewed 16 Nov 2020

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8.0

Cons:The pickup took a very long time. It seemed like the pickup counter was understaffed, and they were in no hurry to work through the line of customers that was backing upReviewed 11 Nov 2020

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6.8

Cons:I brought the car back 4 hours early. I thought I would get some sort of adjustment on the price. I was told if only happens if you bring it back 24 hours or earlier back. That sucks. Not sure if I will use you again.Reviewed 20 Sept 2020

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More

• What is the most popular car hire from Thrifty in Sacramento?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Thrifty in Sacramento.

• How many car hire locations does Thrifty have in Sacramento?

  Thrifty has 3 hire locations in Sacramento. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: Sacramento Intl airport (SMF)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Sacramento Intl airport (SMF)?

  Yes