Book Payless hire cars in Windsor Locks

Reviews for Payless in Windsor Locks

Recent reviews

Traveller rating

Wonderful

4

Very Good

3

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

2

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friendly staffcar was clean

customer serviceget the car

car availablesaid they would

2.0

Didn’t have cars in the class I reserved and prepaid, so was forced to take a lower class vehicle. Also, no fully charged vehicle was available, so I had to accept one with 3/4 battery charge. The car was filthy. They made numerous attempts to upsell me other options/services, and when I refused they tried to suggest it was not optional. I continued to refuse to pay extra above my prepaid amount, and they eventually relented. However, as a result, it took 45 minutes from the time I got to the counter to the time I drove off.Reviewed 12 Jun 2024

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10.0

The representative who assisted me was very helpfulReviewed 11 Dec 2023

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8.0

Pros:Staff were very friendly and helpful! And the price was right.Cons:I wish there were a sign that indicated where it was safe to ride over the spikes. We ended up parking outside of the rental location so that we didn't ruin our car. It was also confusing which care rental location to use, because the location on Google Maps no longer exists -- it's now an Amazon location and there's no entrance to the public -- and there were two different car rental locations that listed "Payless" on their signs, so we wasted time driving around until we made some sense of the confusing issues, and we eventually picked one location to see whether it would work out, without knowing for sure that I was in the right place until I actually got inside. Two different people driving around the airport asked me where to find the Payless pickup booth when I still had no idea, so it seems like the setup is a bit confusing in general. PLEASE fix your Google Maps entry, and PLEASE update your signs to make it clear (1) where to go for Payless pickups and (2) where to drive without destroying your car's tires.Reviewed 6 Apr 2021

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4.4

Pros:quick pick up and drop offCons:the car that was given to us has a scratches and dents on the front (most probably caused by an accident), the interior of the car smells like someone smoked inside.Reviewed 2 Nov 2020

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10.0

Pros:Staff was friendly, and was able to quickly accommodate my request to extend an extra day, and honored the same rate as the first day.Cons:A bottle of water would have been a nice touch after being dehydrated in the air.Reviewed 19 Oct 2020

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10.0

Pros:The staff was very friendlyCons:nothing, everything was perfect!Reviewed 8 Oct 2020

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10.0

Pros:Onsite staff=awesome, friendly and efficient.Cons:Customer service over the phone was absolutely abysmal.Reviewed 28 Sept 2020

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8.0

Cons:First two cars offered had defects.Reviewed 27 Sept 2020

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4.0

Pros:Reserved a economy but they gave us a midsize That’s the only plus. But picking up the car was a 30 minutes wait. Even after we told them we were heading to a funeral the two ladies behind the counter totally disregarded us. As we waited inside we saw how rude they were treating other customers. Sorry to say awful experience.Cons:Customer service - respectReviewed 29 Jul 2020

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More

• What is the most popular car hire from Payless in Windsor Locks?

  Premium (Chevrolet Suburban or similar) is the most frequently booked car hire type from Payless in Windsor Locks.

• How many car hire locations does Payless have in Windsor Locks?

  Payless has 1 hire location in Windsor Locks. Take a look at our Payless hire location map to find the best car hire near you.

• Does Payless have a car hire location at the airport: Bradley Intl airport (BDL)?

  No (according to our data)

• Does Payless offer shuttle or airport pick-up services from Bradley Intl airport (BDL)?

  Yes